Cannot connect to Netflix

Discus and support Cannot connect to Netflix in XBoX on Consoles to solve the problem; Hello, This is really frustrating... I have an Xbox Live Gold account and it doesn't expire for 7 months. I tried to connect to Netflix but every time... Discussion in 'XBoX on Consoles' started by SinfulComet1125, Dec 31, 2013.

  1. Cannot connect to Netflix


    Hello,

    This is really frustrating... I have an Xbox Live Gold account and it doesn't expire for 7 months. I tried to connect to Netflix but every time I try to connect to Netflix I get a screen that says "Upgrade to Xbox Live Gold" and it only gives me two options.
    One to upgrade to gold or switch profiles. If I click on Upgrade it doesn't do anything. When I click Switch Profiles I only have one account. I tried resetting my router, deleting and downloading my profile, deleting and downloading Netflix app and Clearing
    My Cache...

    PLEASE HELP!!!!

    THANKS

    :)
     
    SinfulComet1125, Dec 31, 2013
    #1
  2. Cannot connect to live

    I was watching Netflix and suddenly I was thrown out of live. Now I cannot connect.
     
    RagedSpice87157, Dec 31, 2013
    #2
  3. STUMB13BR3W
    STUMB13BR3W Guest
    Cannot connect to Netflix. Error code R3000.

    Cannot connect to Netflix. Error code R3000. Anyone else have this happen. I have done all recommended troubleshooting from both Microsoft and Netflix. I called netflix and they blamed it on Microsoft. I contacted a customer service rep from xbox and was
    about as much help as netflix.
     
    STUMB13BR3W, Dec 31, 2013
    #3
  4. PalZer0
    PalZer0 Guest

    Cannot connect to Netflix

    Hey SinfulComet1125.

    -

    Can you connect to onlinie multiplayer with your account? If you can, there might be an issue with the Netflix app not detecting your Gold membership. If this is the case, you'll need to get in touch with Netflix support.

    Hilfe-Center von Netflix
     
    PalZer0, Jan 1, 2014
    #4
  5. Hello. I apologize ahead of time if this is the wrong place to ask this question. I'm having trouble connecting to Netflix using the app on XBOX ONE. It's claiming that there's a problem with my last payment, however, not only can I connect to my Netflix
    account from other devices, XBOX isn't even getting me to the login screen so how would it know if there's an issue with my account before I even login? This has happened before and usually the solution is to unplug the system and wait 30 seconds (highly annoying).
    That hasn't worked this time and neither has re-installing the application. Any suggestions or support would be appreciated.
     
    KingJames0027, Mar 1, 2015
    #5
  6. Mister Beep
    Mister Beep Guest
    Hey there KingJames0027!

    Sorry to hear about the issue! Since this thread is older, I recommend posting a new thread with specific details of the issue. That way the community can provide support tailored specifically to you! Cannot connect to Netflix :D
     
    Mister Beep, Oct 31, 2018
    #6
  7. PalZer0 Win User

    Cannot connect to Netflix

    Hey SinfulComet1125.

    -

    Can you connect to onlinie multiplayer with your account? If you can, there might be an issue with the Netflix app not detecting your Gold membership. If this is the case, you'll need to get in touch with Netflix support.

    https://help.netflix.com/help
  8. Mister Beep Win User

    Cannot connect to Netflix

    Hey there KingJames0027!

    Sorry to hear about the issue! Since this thread is older, I recommend posting a new thread with specific details of the issue. That way the community can provide support tailored specifically to you! :D
  9. KingJames0027 Win User

    Cannot connect to Netflix

    Hello. I apologize ahead of time if this is the wrong place to ask this question. I'm having trouble connecting to Netflix using the app on XBOX ONE. It's claiming that there's a problem with my last payment, however, not only can I connect to my Netflix
    account from other devices, XBOX isn't even getting me to the login screen so how would it know if there's an issue with my account before I even login? This has happened before and usually the solution is to unplug the system and wait 30 seconds (highly annoying).
    That hasn't worked this time and neither has re-installing the application. Any suggestions or support would be appreciated.
  10. tchalla king Win User

    Error code 80151909

    I have been having this issue for months and have been back and forth with microsoft and xbox live and I'm furious! I'm paying for Live and cannot reliably connect to the damn service! I pay for Netflix that we cannot watch and live that I cannot stay connected
    to games to play! What the hell is going on??
  11. Scott Dorman Win User

    Xbox One dimming while watching Netflix

    It seems the latest update has broken much more than it's fixed as I also get this issue with other apps. I don't know if it does the same thing when watching Netflix because Netflix cannot connect anymore after the update.
Thema:

Cannot connect to Netflix

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