Cannot connect childs Minecraft account to my Realm

Discus and support Cannot connect childs Minecraft account to my Realm in XBoX Games and Apps to solve the problem; Hi there, I have an adult Microsoft account for Win10 and I have created child accounts for my daughters, also on Win 10. One daughter can accept my... Discussion in 'XBoX Games and Apps' started by Scoson, Dec 31, 2017.

  1. Scoson
    Scoson Guest

    Cannot connect childs Minecraft account to my Realm


    Hi there,

    I have an adult Microsoft account for Win10 and I have created child accounts for my daughters, also on Win 10. One daughter can accept my Minecraft realm invite and join the game fine but my other child cannot on their account. I first made sure both child
    accounts had the same permission but it didn't help. Then I set the child account to full permissions but still cannot accept invite nor join the realm. I amended permissions on the general privacy tab in "family" for my daughters account and also the Xbox
    360 and Xbox One tabs, though I understand it works on the Xbox One account primarily for Win 10 Minecraft. To be clear, this is on the Sign in to your Microsoft account page.

    We can see the invite, but when clicking on it, it says:

    error: You cannot play online multiplayer through Xbox Live because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com.

    If I launch the realm on my computer, my daughter can see it in the Minecraft Friend's tab under Joinable Friends. When she joins, she gets an error message saying:

    Failed attempting to join realm. Please try again later. Unable to connect to realm.

    Again, my other daughter can access this fine and I've tried amending every setting in both the Microsoft Family and the Xbox website setting, but no joy.

    We are all on the same build of Windows 10 Minecraft and also Windows 10 plus latest updates. To remove any doubt, we all own separate and official copies.

    Any help would be most appreciated as we've run out of things to try.

    :)
     
    Scoson, Dec 31, 2017
    #1
  2. how to add child to xbox live without a console so that minecraft realms work?

    We're trying to use Minecraft PE to connect to a realm. The child account was created from Minecraft PE on iOS, the account appears under the parent Microsoft account family, but does not appear under the Parent Xbox Live family.

    The child was successfully invited to a realm created by the parent, but when the child tries to connect, gets the message "You cannot play on Realms because of how your Xbox Live account is set up. This can be changed in your privacy & online safety settings
    on Xbox.com".

    However, the child can't change those settings, the parent needs to, but the parent can only change them from the Xbox account view (where, in this case, the child does not show up).

    We do not have an Xbox console. We just want to play MInecraft with family and friends on a realm.

    Microsoft support says there's no way to add the child without an Xbox console. I wonder why Minecraft PE walked us through creating a child account in the first place?
     
    AglitterBook933, Dec 31, 2017
    #2
  3. Minecraft Realms with Child Account

    Have two child accounts associated with the email/account posting this request that cannot access minecraft realms.

    I am asking an Admin to promote the 618 and 816 accounts to adult so that the purchases can go through.

    Legay problems already solved:SRX1389687283ID
     
    CadetSeeker7124, Dec 31, 2017
    #3
  4. Redshirt1701
    Redshirt1701 Guest

    Cannot connect childs Minecraft account to my Realm

    I'm having the same issue, almost exactly except on the Xbox one. Both my kids can access local hosted worlds but not my realm, same error messages as above, same settings link used. I have also tried opening ALL permission settings to allow with no effect.
     
    Redshirt1701, Jan 3, 2018
    #4
  5. Redshirt1701 Win User

    Cannot connect childs Minecraft account to my Realm

    I'm having the same issue, almost exactly except on the Xbox one. Both my kids can access local hosted worlds but not my realm, same error messages as above, same settings link used. I have also tried opening ALL permission settings to allow with no effect.
  6. Zero420override Win User

    Minecraft multiplayer

    Here is a link about issues with joining relms with child accounts. Minecraft Realms
  7. PaganSmurf Win User

    Child's gamertag missing from parents Privacy & online safety settings

    We are having the same issues where the child account cannot join realms on an iOS device but if we log that account into a PC it IS able to join the realm

    On iOS its giving the account cannot join multiplayer games message
  8. mistercreeper26 Win User

    Create a Realm Minecraft

    Is your Microsoft account set up as an childs account?

    if not check these links

    https://support.xbox.com/en-US/games/game-titles/minecraft-realms-overview

    https://help.minecraft.net/hc/en-us/sections/360004954931-Minecraft-Realms
  9. Jonahthed0g Win User

    Minecraft on xbox one can't play realms no matter what I do

    My microsoft account is not a child account but it still has the same "error message" when I sign in with a child account. (I'm saying error message as in "you cannot play realms because of how your microsoft account
    is set up")
Thema:

Cannot connect childs Minecraft account to my Realm

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