Cannot change my xbox gamertag, it shows 500 error

Discus and support Cannot change my xbox gamertag, it shows 500 error in XBoX Accessibility to solve the problem; I cannot change my xbox gamertag currently, i'm trying to change my gamertag for the first time here https://social.xbox.com/changegamertag even though... Discussion in 'XBoX Accessibility' started by Azvya Erstevan I, Oct 14, 2023.

  1. Azvya Erstevan I
    Azvya Erstevan I Guest

    Cannot change my xbox gamertag, it shows 500 error


    I cannot change my xbox gamertag currently, i'm trying to change my gamertag for the first time here https://social.xbox.com/changegamertag even though the option is available, i'm stuck at the confirmation dialog. The 500 error shows like this:

    :)
     
    Azvya Erstevan I, Oct 14, 2023
    #1
  2. kyle_m4496 Win User

    Cannot change my xbox gamertag, it shows 500 error

    Hi Azvya. My name is Kyle and I'm an independent advisor.

    If possible, could you try this on a different device or web browser?

    Also, please provide a screenshot of this error.

    Thanks,
    Kyle
  3. Azvya Erstevan I Win User

    Cannot change my xbox gamertag, it shows 500 error

    Apparently it works in Chromium, but not in Edge Browser, ironic
  4. kyle_m4496 Win User

    Cannot change my xbox gamertag, it shows 500 error

    Sounds like there may be a problem with your Microsoft Edge installation. I recommend clearing your browsing data:

    In Microsoft Edge, select Settings and more > Settings > Privacy, search, and services. Under Clear browsing data, select Choose what to clear. Clear your cookies, and cached files.

    Thanks,
    Kyle
  5. ViperousPoet39 Win User

    Can't download xbox live profile

    Oh and i have changed my gamertag but it shows up differently on the xbox console and on the xbox site. Also the error code is 81151006
  6. jadenmunoz Win User

    Gamer tag

    On xbox.com it says my gamertag is what i changed it to. But on xbox it shows my changed gamertag in games, but when i go to my profile it shows my old gamertag and right under it it shows the gamertag i did change it to.
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Cannot change my xbox gamertag, it shows 500 error

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