Cannot change my address in Microsoft Address Book

Discus and support Cannot change my address in Microsoft Address Book in XBoX on Windows to solve the problem; Trying to update my living address on my account, so I can subscribe to game pass, and the Address Book is giving me the following error- "Your city... Discussion in 'XBoX on Windows' started by PraiseTheOmnissiah, Nov 19, 2019.

  1. PraiseTheOmnissiah
    PraiseTheOmnissiah Guest

    Cannot change my address in Microsoft Address Book


    Trying to update my living address on my account, so I can subscribe to game pass, and the Address Book is giving me the following error- "Your city and zip code don’t match. Check them and try again." Except my Zip Code is only for my city. It's on my
    Driver's. It's on all my mail. It's on my debit cards. It lists the city I live in when you search the Zip Code in any Search Engine. What the heck am I supposed to do?

    :)
     
    PraiseTheOmnissiah, Nov 19, 2019
    #1
  2. PraiseTheOmnissiah Win User

    Cannot change my address in Microsoft Address Book

    No, just gives the same error (Phone removed for Privacy)-
    [​IMG]
  3. xDevilxGirlx421 Win User

    Cannot change my address in Microsoft Address Book

  4. G v zauBerBerg Win User

    Microsoft Account Address Book

    Hi BreakLegosaurus,

    sorry to hear. In your case it is a "Region Change!!!" so please read this :

    "Account Region Change"

    Hope this helps and please keep us informed
  5. Puppy Fujo Win User

    My location isn't on the xbox settings and I can't purchase items

    Please go to account.microsoft.com and change your address and ensure all your information is up to date.

    Address Book
  6. DrifterX22 Win User

    Transferring an Xbox live account to a different Microsoft account without deleting either of them

    You can change and update the email address. If an email has been used on an account you cannot transfer to it.

    change email address
Thema:

Cannot change my address in Microsoft Address Book

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