cannot apply avatar bought from store

Discus and support cannot apply avatar bought from store in XBoX Games and Apps to solve the problem; this purchase will not show up in my download que on xbox one. even tried "add to que" from purchase history on live.com. help will be appreciated!... Discussion in 'XBoX Games and Apps' started by dopemoney, Dec 5, 2016.

  1. dopemoney
    dopemoney Guest

    cannot apply avatar bought from store

    dopemoney, Dec 5, 2016
    #1
  2. Rattik
    Rattik Guest
    Avatar store not allowing purchase

    I've been trying to purchase avatar items from the store and it either boots me back to the store homepage or says that it cannot be purchased is there an issue with the store?
     
    Rattik, Dec 5, 2016
    #2
  3. MikeHellsing
    MikeHellsing Guest
    Need help on xbox profile

    Also, I have an Old item left from that profile, it's an "Mysterybox" from Call of duty zombies, i bought it from xbox avatar store, idk if that helps.
     
    MikeHellsing, Dec 5, 2016
    #3
  4. TroyLee3 Win User

    Xbox one avatar editor won't save

    Oddly this applies to purchases right off the MS store??? I just bought a outfit for my avatar i cant use. Just something went wrong. Try again in a little while.. So even purchased items from your own store are subject to review? Makes no sense.
  5. MEX1-9D7D0464-A9B9-4 Win User

    Avatar Gamer Picture

    Followed those exact steps. I think maybe because I bought the costume on the Xbox Website maybe? I have never had trouble with other avatars before. And all those other costumes I bought directly from the Avatar Store on the Xbox 360.
  6. MikeHellsing Win User

    Need help on xbox profile

    Also, I have an Old item left from that profile, it's an "Mysterybox" from Call of duty zombies, i bought it from xbox avatar store, idk if that helps.
  7. Smwutches Win User

    Previous suspension

    You cannot purchase gamerpics from the store..
    360 gamerpics are bought in the Xbox store.
  8. The King Lir Win User

    Find product code of a downloaded purchase

    Hi,

    Things bought from the Microsoft/Xbox store do not have a product code to redeem. They are automatically applied to the account that they're purchased on.
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cannot apply avatar bought from store

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