Cannot activate 2 day trial of Live Gold

KayX23 · Mar 5, 2018

Here's my error code :

Service-60004

6413aac6-c91a-4038-b3e0-f592ef37c5a9

2018/03/05 - 15:56:20 UTC

:)

113956dc-b005-4c86-855c-4f7a4dbf9526 · Mar 5, 2018

2-Day Xbox Live Gold Trial

I can't activate my 2-day gold trial.

turbo95sir · Mar 5, 2018

Xbox Live Gold Membership 14 day trial is not working

just purchased the tomb raider 1tb xbox one bundle, which comes with a 14 day xbox live gold trial. it actually says "activate your 14 day xbox live gold trial." i am having the same issues. cannot dl free games, yet able to chat. if i try to dl a free game,
it wants me to upgrade to gold. WTF? it says live gold trial! explain that!

WPAK · Mar 5, 2018

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
Contact Us | Xbox Support they can do a more indepth look into this issue.

WPAK

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

Luferlex

@CloudSkywalker8 I also activated a 2 day Live Gold Trial from Halo:MCC. Xbox Support on twitter said it requires gold.

turbo95sir

just purchased the tomb raider 1tb xbox one bundle, which comes with a 14 day xbox live gold trial. it actually says "activate your 14 day xbox live gold trial." i am having the same issues. cannot dl free games, yet able to chat. if i try to dl a free game,
it wants me to upgrade to gold. WTF? it says live gold trial! explain that!

HassanB

Yes, you certainly can. The bottom of a 2 Day Gold Pass states the following:

XBOX LIVE 2-Day gold Membership, free trial allows access to these Gold features: online multiplayer gaming, Netflix, ESPN on XBOX Live, Facebook, free game demos, exclusive discounts, promotions and video content.

Free 2-day trial offer is only for use on the XBOX 360 and is not valid for current XBOX Live Gold Members. At the end of your 2-day trial period, your membership will default to the FREE XBOX Live Membership, unless you elect to extend your XBOX Live Gold
Membership.

Now what this doesn't tell you is that you cannot play in ranked matches with the trial membership, but you are free to play in social matchmaking playlists for games.

I am JeffRay90

Keep in mind that the gold trial does not change your account status to gold.

http://support.xbox.com/en-US/xbox-live/social/chat-messaging

it may take some time for the 2 days trial to activate. Try restarting your console.

Cannot activate 2 day trial of Live Gold