Cancelling Xbox for PC subscription

Discus and support Cancelling Xbox for PC subscription in XBoX on Windows to solve the problem; I want to cancel my Xbox for PC subscription but it's not showing on my account. I really don't want to be charged anymore for something I no longer... Discussion in 'XBoX on Windows' started by LynneStewart1, Dec 29, 2020.

  1. Cancelling Xbox for PC subscription


    I want to cancel my Xbox for PC subscription but it's not showing on my account.

    I really don't want to be charged anymore for something I no longer use.

    I have tried replying to the original confirmation email but I am getting nowhere.

    I also tried the virtual help but I've done all the steps over and over and I still cant find it in my account to cancel it.

    I would really appreciate any advice. TIA.

    :)
     
    LynneStewart1, Dec 29, 2020
    #1
  2. XBF Zineb F Win User

    Is Game Pass for PC gone?

  3. XBF Ezra G Win User

    Problems with advance payment for xbox game pass for PC

    Hi Maximiliano,

    Thanks for your post. I understand you are experiencing an issue with billing for your Xbox Game Pass for PC subscription. If you have a past due amount on your subscription, check out this article:

    Xbox Subscription - Past Due Balance
    .

    If you are seeking to cancel your subscription, you may also want to view this article:

    Cancel a Subscription - Xbox
    .

    I hope this helps.
  4. DaBuilder_Bob Win User

    Asking refund for xbox game pass

    Hello Mateus, I could be doing better how are you, I tried doing these steps but when i got to the cancel subscription part it just says 'We can’t cancel your subscription" "You've already paid for your Xbox Game Pass for PC subscription".
  5. XBF - Tali Win User

    Can't cancel or see "microsoft gaming subscription"

    Hello,

    Thank you for reaching out to the Xbox support forums! I'm sorry for the inconvenience that this account and billing issue may be causing you. To submit a cancellation, it can be done on console, within the Xbox PC app, or you can visit the cancelation menu directly online. I will provide the links below that can assist.

    Cancel an Xbox Game Pass Subscription

    If you're unable to cancel even after logging in through the link above, you may also contact us directly for further asisstance;

    Xbox Support - Contact Us

    I understand how confusion the multiple options of subscriptions can also be. With that being said, I wanted to drop one more link for you that explains the differences through the multiple subscriptions available. If you're playing on PC, it's possible that an Xbox Game Pass subscription on console was purchased or a standard Xbox Live Gold subscription. To access the library of Game Pass games on PC, Game Pass Ultimate or Xbox Game Pass for PC are available.

    Compare Xbox Game Pass Subscriptions

    Hope this helps!

    -Tali
  6. XBF Brad A Win User

    Live Gold conversion to Ultimate

    Hi Fellow gamer,

    This is due to all subscriptions are combined into one subscription. Ultimate is Xbox live gold, game pass for console and PC. So yes when you cancel the subscription. It cancels all. This is all explained in the

    Ultimate game pass FAQ
    .

    Thanks,

    Brad
Thema:

Cancelling Xbox for PC subscription

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