Cancelling account

Discus and support Cancelling account in XBoX Accessibility to solve the problem; Can anyone help me please. My son created an XBOX live account months ago, he no longer has an xbox but i am still paying @6.99 per month and i am... Discussion in 'XBoX Accessibility' started by MaxyboiMS, Nov 6, 2021.

  1. MaxyboiMS
    MaxyboiMS Guest

    Cancelling account


    Can anyone help me please. My son created an XBOX live account months ago, he no longer has an xbox but i am still paying @6.99 per month and i am unable to cancel i. I have tried logging on as advised but i need his log on details to cancel it and i do not know where they are. I am also unable to go to live chat without any of this information

    Any advice would be greatly appreciated. I have gone to the bank and they can't cancel either

    :)
     
    MaxyboiMS, Nov 6, 2021
    #1
  2. HassanB Win User

    Account cancellation

    Hello,

    I'm assuming by "cancel", you mean delete, if so, you will need to contact phone support. Though when you request an account deletion, I'm not sure if this is possible to
    do with leaving the Microsoft Account intact.
  3. WPAK Win User

    Cancelling an account

    Hi there,

    As far as I know the only way that comes close to cancelling an account is by closing the Microsoft Account that is connected to that xbox live account. I don't think that would free up the gamertag though.

    You can do this via
    http://account.live.com
  4. OCMonkeyKillz Win User

    Account Cancellation

    it is possible for the phone techs to change your pass and what not, and also give you, your secret question anwser, as i had also the same problem, roughly about 2-4 hours ago... i called tech and they reseted it for me... on this gamertag and all....they
    are not ment to do it tho, (bold and yelling) BUT, they aren't ment to do it tho... even if you can prove who you are and what not....

    you just need to prove you are you and the owner of the account with more information then that is needed for just basic tech support,

    hope you take this into consideration... :/

    and sorry for your loss
  5. Mister Gwyther Win User

    Cancel account

    Hey there Table! For our best help, please create a new thread here detailing your issue and any steps you have already taken. We'll be happy to assist you there, thanks!
  6. RelishedTable21 Win User

    Cancel account

    have another profile i want my e-mail address connected to
Thema:

Cancelling account

Loading...

  1. Cancelling account - Similar Threads - Cancelling account

  2. How can I cancel a recurring mo thky charge to an Xbox account t that is not mine and and I...

    in XBoX Accessibility
    How can I cancel a recurring mo thky charge to an Xbox account t that is not mine and and I...: How can I cancel a recurring monthly charge to my credit card for an Xbox account that isn't mine and I do not have access to? Moved from Microsoft Teams / Unknown/other / Other...

  3. I do not know the email or phone no I used for my account I need to cancel the subscription

    in XBoX Accessibility
    I do not know the email or phone no I used for my account I need to cancel the subscription: How do I cancel my account 9d4ab128-01b6-4274-b554-52b89a94b888

  4. Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the...

    in XBoX Accessibility
    Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the...: Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the account because I forgot my password I can't reset the password the account is no longer active I also...

  5. Cancel Game Pass with no account access

    in XBoX Accessibility
    Cancel Game Pass with no account access: Xbox live account locked out. Automated system refuses to give me access back. Automated customer service chat refuses to give me a call back with live agent. Phone number does not allow you to...

  6. cancel my console account

    in XBoX Accessibility
    cancel my console account: I would like to cancel my account for my Xbox. I would like Microsoft to stop charging my discover card $10.99 a month [Moderator edit: Moved from Surface / Surface Pro / Surface Pro 7 / Power...

  7. I want to cancel my XBOX account but ı can’t. Could you help me ?

    in XBoX Accessibility
    I want to cancel my XBOX account but ı can’t. Could you help me ?: I want to cancel my XBOX account but ı can’t. Could you help me ? e899547b-0757-4073-8122-1d46d1acb5d0

  8. My account has been hacked and my recovery got cancelled

    in XBoX Accessibility
    My account has been hacked and my recovery got cancelled: My account has been hacked, and when I regained access, they managed to get in again. I changed my password, but they canceled the recovery process when I did. What should I do?...

  9. I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription

    in XBoX Accessibility
    I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription: I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription 175ebb36-a23e-4855-a0b9-9d97e7a98ab7

  10. How to cancel GamePass Subscription on an old hacked account

    in XBoX Accessibility
    How to cancel GamePass Subscription on an old hacked account: So here is a doozie Many years ago (15-20) I had my first Xbox account which was linked to my Hotmail account when I was a teenager. This account was hacked and spent way too long trying to get...