Cancelling a Subscription on an account I don't know the subscription is on.

If you are unable to access the account to manage the subscription, then your only option is to have the bank stop all payments to Microsoft. There is no other way. Either log in to cancel the subscription or have the bank stop the payments. That's it.

Hi

I don't know it the link below will prove useful in allowing you to try and cancel the subscription from your paypal account.

https://www.paypal.com/uk/smarthelp/article/how-do-i-cancel-a-subscription-faq577

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to check all Microsoft account that you own. Do you have an Xbox console in your household? The account may be found there. Please check all Microsoft accounts that you own that are on your Xbox console and sign in to https://account.microsoft.com/services so we can manage/cancel the subscription.

If you don't have an Xbox console, check your PC such as the Xbox App and Microsoft Store App.

For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...

Hi there,



As far as I know, It's not possible to permanently delete an Xbox Live account, you can only cancel it (which means cancelling the xbox gold subscription)

support.xbox.com/.../cancel-xbox-live-gold-subscription

My other friends also canceled the subscription on their account but still they are able to play. I don't know that why its with me.