Cancelling a refund

Discus and support Cancelling a refund in XBoX Games and Apps to solve the problem; Hi I would like to ask if I can cancel a request that i accidentally requested, I tried to refund a different product without realizing my mistake, is... Discussion in 'XBoX Games and Apps' started by Steam40 1215, Jan 26, 2023.

  1. Steam40 1215
    Steam40 1215 Guest

    Cancelling a refund


    Hi I would like to ask if I can cancel a request that i accidentally requested, I tried to refund a different product without realizing my mistake, is there any solutions?

    :)
     
    Steam40 1215, Jan 26, 2023
    #1
  2. Lucas Lauer Win User

    Microsoft Realms Plus Bedrock

    You could also try to refund the subscription and purchase it again after the refund. To cancel a subscription and ask for a refund, please go to:

    https://account.microsoft.com/services

    - Select Manage next to the subscription you want to cancel.

    - Select Cancel subscription or Turn off recurring billing.

    - Select Cancel immediately and get a refund.
  3. Smwutches Win User

    I purchased gamepass but it was the wrong one, went to upgrade it and was charged the full amount a second time.

    In order to get a refund on the initial subscription, you would have had to cancel it and refund before upgrading it. If you upgraded it, then it would have been canceled in order to do the upgrade and if you cancel/refund now, you'll lose both subscriptions.
  4. M3tal Daz3 Win User

    My refund

    If you have filed for a refund through the refund form you can ask for a cancelation simply by replying to the confirmation email requesting cancellation.
  5. DavitKevkhishvili Win User

    PC Game pass refund

    It says cancelled :/ but the support said that he would cancel and refund
  6. kyle_m4496 Win User

    refund

    Hi Michelle. My name is Kyle and I'm an independent advisor.

    If your subscription is eligible for a refund, you will see an option to cancel immediately with a refund. If you didn't see this option when cancelling, I'm afraid you aren't eligible for refund in this case.

    For more information on subscription cancelations and refunds, see this support page: https://support.xbox.com/help/subsc...ions/cancel-recurring-billing-or-subscription

    Thanks,
    Kyle
Thema:

Cancelling a refund

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