Cancelled my Ultimate Game Pass Upgrade and it has cancelled my XBox Live Gold...

So... I have the 12 month recurring subscription for Xbox Live Gold (£49.99 per year). I want upgrade to Games Pass Ultimate (£10.99 per month).

My question is do I need to cancel my Xbox live gold sub, and then get ultimate pass. Or will it cancel it automatically?

Hi everyone i have a quick question i have 3 months of Gold will i be upgraded to game pass ?

Hi,

Once you upgraded to Xbox game pass ultimate, your Xbox live gold will be carried over to Xbox game pass ultimate. For example, if you have Xbox live gold for a year and you upgraded it to Xbox game pass ultimate, your Xbox live gold and xbox game pass for
console and PC will also be good for 13 months (12 months Xbox live gold+1 month upgrade Xbox game pass Ultimate). If you cancelled the Xbox game pass ultimate, automatically your Xbox live will also be cancelled since it is already merged to the Ultimate.
You need to contact Xbox Support to reinstate your lost membership.

To contact them, please go to this site:

https://support.xbox.com/en-US/contact-us

When you upgrade to Ultimate, any gold or game pass you already have on your account is cancelled and upgraded to Ultimate since Ultimate already includes those. So cancelling your Ultimate cancels everything.

Hey there FlyJonat,

When you update to the Game Pass any time you had on active Gold or Game Pass subscription would be cancelled and any remaining time would be converted to time for the Ultimate subscription.

What happens to my Xbox Live Gold or Xbox Game Pass memberships once i upgrade to Xbox Game Pass Ultimate?

A purchase of Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass memberships to Xbox Game Pass Ultimate.

So it seems that when you cancelled your Ultimate subscription this cancelled all the time that had been added to it. I would advise that you
Contact Xbox Support so that they may take a look at your account and provide further assistance.

I hope this helps.

Did you buy Game Pass or Game Pass Ultimate? Ultimate includes Gold so the 3 months of Gold you purchased would have been cancelled and upgraded to Ultimate when you made that purchase. Cancelling Ultimate would have cancelled everything.