Cancellation of Metro Exodus pre-order

Hello Max,

We understand that you're attempting to cancel a pre-order for Metro Exodus, but are unable to see the location of the order itself.

Have you attempted to check this through the Microsoft order history?

Confirm this by checking the order history to ensure that the original purchase is there, and if not, attempt to check other Microsoft accounts.

Best wishes!

You may need to contact support directly by going through the refund process.

https://xbox.com/refund

Hiya!

Paul from Xbox Forums Team here to assist with the issue, it looks like the question is if the game pre-order for Metro Exodus Aurora Edition come with Metro Redux 2033. From what I could find off our website is that the game pre-order does come with Metro 2033
Redux. Here is a
link to our store page to check out the game pre-order. I hope this information was helpful in resolving the issue.

Happy Gaming!

Paul Xbox Forums Team!

Hi Wesley,

Thanks for reaching out to the forums. To find more information about the release information for Metro Exodus Gold Edition online click

here. The release date for this game shows that it will be on 2/15/2019.

Also, here's the official game website: Metro Exodus

Hope this helps.

Unless a game specifically allows you to preload the game before launch date you will only be able to download it on the release day at around 12AM.

Onde eu vejo especificamente isso ?

Translation: [ Where do I see it specifically?]