Cancel Xbox Game Pass

Discus and support Cancel Xbox Game Pass in XBoX Accessibility to solve the problem; My son's Xbox died and he needs to cancel his Game Pass subscription. It has been years since he created the account and has lost the email / and... Discussion in 'XBoX Accessibility' started by Jessica Ledbetter, Feb 1, 2023.

  1. Jessica Ledbetter
    Jessica Ledbetter Guest

    Cancel Xbox Game Pass


    My son's Xbox died and he needs to cancel his Game Pass subscription. It has been years since he created the account and has lost the email / and password information for the account. Is there any way that I, his mom can still cancel the subscription? I have tried recovering his email and have had no success. I tried calling customer support, but they were very rude and did not understand my question. When I tried to explain the problem the representative became confrontational and acted like I was taking money from his pockets by canceling the Game Pass. PLEASE HELP!

    :)
     
    Jessica Ledbetter, Feb 1, 2023
    #1
  2. Charlene smithPB Win User

    I signed up for Xbox Game Pass Ultimate. I cancelled it today and it cancelled my Xbox Live as well. How do I get my Xbox Live back?

    i payed for Xbox live for 3 months 1 month ago. i then payed for Xbox Game Pass Ultimate i cancelled the game pass and it cancelled my Xbox Live as well. it shouldn't cancelled the Xbox live as well
  3. Boom B00M Boom Win User

    Can't cancel Xbox Game Pass subscription.

  4. Rostom L Win User

    Can I get my refund?

    You can put there Xbox Game Pass for PC, or Xbox Game Pass for Console, or Xbox Game Pass Ultimate. The type of subscription you canceled.
  5. Sdillon75 Win User

    Xbox Game Pass auto continue

    I tried canceling my game pass sub. On Xbox but it said I had to do it on line so I canceled my game pass and gold subscription but my game pass sub. Keeps auto uncanceling
  6. willwarren17 Win User

    I signed up for Xbox Game Pass Ultimate. I cancelled it today and it cancelled my Xbox Live as well. How do I get my Xbox Live back?

    i payed for Xbox live for 3 months 1 month ago. i then payed for Xbox Game Pass Ultimate i cancelled the game pass and it cancelled my Xbox Live as well. it shouldn't cancelled the Xbox live as well
    I have the exact same problem. It’s a disgrace
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Cancel Xbox Game Pass

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