Cancel the auto-renewal of the Xbox Game Pass

Zukoprinc · May 22, 2018

Hello. I did not have time to unsubscribe from the auto extension of the Xbox Game Pass on 05/25/2018. Please cancel my subscription to Xbox Game Pass, which automatically lasted on May 22, 2018.

:)

CBERT54 · May 22, 2018

Cancel auto renewal

I want to cancel auto renewal for the music pass but won't let me

Abrayyyy · May 22, 2018

Cancel auto renewal

I want to cancel auto renewal for music pass but it won't let me

WPAK · May 22, 2018

Hi there,

you should be able to cancel your subscription immediately (or turn off auto renewal) via the steps on this link: How to Cancel Your Xbox Subscription

If for some reason that isn't working then you have to contact Xbox Support via Phone or Microsoft Support Chat at
Contact Us | Xbox Support

SOME NAME 2401

To cancel auto-renewal you need to go too the xbox website then go too payment and billing find Xbox game pass then turn off auto renewal on the game pass

then it should cancel your auto renewal.

Tarnend

like the previous post says, turn off auto renew, but do NOT cancel as it will cancel xbox live gold, game pass etc and whatever you have left on it, just turn off auto renew, let things run out then sign up to whichever service you want, ie gold, game pass
or game pass ultimate.

Regards

StuartATrueRed

You cancelled the subscription or turned off auto renew? If you cancel a subscription, it immediately cancels it, and takes away game pass. If you turn off auto renew, then that cancels the next payment, and you still have access until the end of the subscription.

SOME NAME 2401

Or check subscriptions and find game pass then click cancel auto renewal.

matthewiag

Hello Capitain Gonzo

To go back to Xbox Live Gold or Game Pass Only you would need to Cancel Auto Renewal on Ultimate Game Pass let it Expire and then Re-Subscribe to Xbox Live Gold or Game Pass.

Cancel the auto-renewal of the Xbox Game Pass