Cancel PC Game Pass - not offered refund option

Discus and support Cancel PC Game Pass - not offered refund option in XBoX on Windows to solve the problem; My latest PC Game Pass renewal email said 'You will receive a refund of your most recent recurring billing charge if you cancel your subscription and... Discussion in 'XBoX on Windows' started by Lawrence Barratt, Apr 15, 2024.

  1. Cancel PC Game Pass - not offered refund option


    My latest PC Game Pass renewal email said 'You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged'.

    On the same day, I cancelled my subscription. There was no refund option. I have turned off recurring billing. How do I get the refund?

    Thanks


    Cancel PC Game Pass - not offered refund option [​IMG]


    :)
     
    Lawrence Barratt, Apr 15, 2024
    #1
  2. Smwutches Win User

    Is it possible to change my xbox game pass core to pc game pass standard?

    You would have to cancel the Core subscription (and refund if available) and then purchase PC Game Pass.
  3. WattyNuela Win User

    GAME PASS

    Hello Fe, this is Manuela!. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    At the moment, it is not possible to switch between PC Game Pass and Console game pass.
    I can suggest you to upgrade temporarily to Game Pass Ultimate and once the subscription ends, subscribe to PC game pass.

    Another option is canceling the subscription only if the system shows that you're eligible for a refund. You can try this by visiting the next link:
    https://account.microsoft.com/services > manage subscription > cancel subscription
  4. Smwutches Win User

    Game Pass Core to PC Game Pass

    No. It wouldn't convert like that. You'd either just have to buy PC Game Pass separately, convert to Game Pass Ultimate in order to have both, or try to cancel and refund the Core subscription and then buy PC Game Pass.
  5. Smwutches Win User

    Xbox Game Pass Ultimate Upgrade Refund Issue: Only Refunded for Upgrade, Not PC Game Pass

    When you added the Ultimate, the PC Game Pass was cancelled and upgraded to Ultimate. So it was no longer eligible for a refund.
  6. Nursemorph Win User

    Can I convert console gamepass to PC gamepass subscription?

    If you bought the standard Game Pass, then I believe you would need to cancel and refund the console one and then subscribe to the correct one. If you bought Ultimate, then it includes the PC version within it

    To cancel, you need to go here:

    https://account.microsoft.com/services

    That should land you on the subscription page of your account. From there, you can cancel the GP and it will give you the option for a refund if that's available.

    This page covers refunds:

    https://support.xbox.com/en-GB/help/subscriptions-billing/buy-games-apps/refund-orders
Thema:

Cancel PC Game Pass - not offered refund option

Loading...
  1. Cancel PC Game Pass - not offered refund option - Similar Threads - Cancel Game Pass

  2. Is it possible to cancel a Game pass subscription if I do not know any details used for the...

    in XboX Insiders
    Is it possible to cancel a Game pass subscription if I do not know any details used for the...: Basically I have an old account that I have long forgotten everything about. So I do not know the password, username or email. Is there any way besides going straight to my bank? submitted by...
  3. It says "We can’t cancel your subscription. You have already paid for your PC Game Pass...

    in XBoX Games and Apps
    It says "We can’t cancel your subscription. You have already paid for your PC Game Pass...: I forgot to cancel/turn off recurring billing. Ive had it for 2/3 days now, hopefully havent left it too long. 35e3ee46-e82e-42ac-ad9c-2a825da5e665
  4. Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the...

    in XBoX Accessibility
    Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the...: Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the account because I forgot my password I can't reset the password the account is no longer active I also...
  5. How to cancel my XBox Game Pass Subscription - for 3 Months my XBox has stopped working!!

    in XBoX Games and Apps
    How to cancel my XBox Game Pass Subscription - for 3 Months my XBox has stopped working!!: How to cancel my XBox Game Pass Subscription - for 3 Months my XBox has stopped working!! The monthly Microsoft XBox game pass of R199 is been deducted from my bank account (south Africa). I also...
  6. Cancel Game Pass with no account access

    in XBoX Accessibility
    Cancel Game Pass with no account access: Xbox live account locked out. Automated system refuses to give me access back. Automated customer service chat refuses to give me a call back with live agent. Phone number does not allow you to...
  7. How can I cancel my sons game pass on my mobile

    in XBoX Games and Apps
    How can I cancel my sons game pass on my mobile: My foster kids game pass bill goes through my mobile phone how do I cancel as he has took Xbox and moved out he is 18 78aac55e-a115-489c-bacd-c9147428915e
  8. Why my Xbox game pass has been canceled ?

    in XBoX Games and Apps
    Why my Xbox game pass has been canceled ?: Please help!!! I have no idea what happened My xbox is bought from Telstra,and the game pass code is bundled with the xbox. I still have 13months game pass but it suddenly has been canceled....
  9. I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription

    in XBoX Accessibility
    I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription: I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription 175ebb36-a23e-4855-a0b9-9d97e7a98ab7
  10. Unable to cancel Xbox Game Pass subscription from console

    in XBoX Games and Apps
    Unable to cancel Xbox Game Pass subscription from console: Hi everyone, I'm having trouble canceling my Xbox Game Pass subscription directly from my console. I've tried navigating through the settings and following the usual path to manage my...