Cancel a pre-order

Discus and support Cancel a pre-order in XBoX on Consoles to solve the problem; Hello, so i want to cancel a pre-ordered games that i just pre-orded right now, and report a kind of glitch.thi So i was in soon released game... Discussion in 'XBoX on Consoles' started by M4ZT00L, Jun 15, 2018.

  1. M4ZT00L
    M4ZT00L Guest

    Cancel a pre-order


    Hello, so i want to cancel a pre-ordered games that i just pre-orded right now, and report a kind of glitch.thi

    So i was in soon released game section, i knew that i didn't have enought money to actually buy the game (Forza Horizon 4) so by curiosity i pressed preorder and confirmed it, i was waiting for the error message but instead the game was added to my game
    library, i was shocked i thaught it was a glitch so i wanted this time to read all the messages, i did and it is then when i found out that i have a deadline to pay the game until 14 days before the game launches .... i'm not sure if that's the case but is
    sounds like it. this is why i want to cancel this because i don't have the money to buy the game at least not now and i'm afread that i'm going to get banned because of this. I really want you to fix this because it's really confusing for people, you should
    no let people pre-order a game if they don't have enought money to actualy get the game ! i feel like Microsoft is using this to their advantege to force poeple to pay so that they can be unbanned , i've seen some youtubers teaching poeple this and saying
    that they will never have to pay for a game.

    Also i've noticed this message when you try to pre-order a game "You can get a refund anytime before the release date" so what if i had 10$ in my account and the game is worth 20$ does that mean that when i want a refund i'll get 20$ back ? This whole pre-order
    thing really confuses me.

    :)
     
    M4ZT00L, Jun 15, 2018
    #1
  2. EggsBoxJuan
    EggsBoxJuan Guest
    Cancelling pre-order games?

    Hi, as the Ambassador says you can cancel the pre-order by contacting Xbox support, I would recommend you call them by phone.

    support.xbox.com/.../pre-order-faq

    Can I cancel a pre-order?

    Yes, before we release the game, you can cancel your pre-order by contacting Xbox Support.
     
    EggsBoxJuan, Jun 15, 2018
    #2
  3. A Frozen Poo
    A Frozen Poo Guest
    Preordering

    Just cancel the pre-order. A pre-order doesn't constitute a contract to buy.
     
    A Frozen Poo, Jun 15, 2018
    #3
  4. Cancel a pre-order

    Contact Xbox Billing support to see for any options to cancel a pre-order.

    Since its on a pre-order state, no one is charging you yet and you even didn't have the game. MS system does not ever know your bank is out of money all it can do is accept your request.

    Be careful from now on and always double check before you purchase.
     
    JerrminRangwani, Jun 15, 2018
    #4
  5. ""You can get a refund anytime before the release date" so what if i had 10$ in my account and the game is worth 20$ does that mean that when i want a refund i'll get 20$ back ? This whole pre-order thing really confuses me."

    Its simple math dude, since you only have $10 you won't ever get the game or ask for refund, coz you will never get the game lol
     
    JerrminRangwani, Nov 3, 2018
    #5
  6. Peter R Fleming Win User

    If i pre order the UE version of gears 5 with game pass, and i decide to buy the actual game later on, do i have to buy the ultimate edition or could i still get the standard one? - thanks

  7. dempup Win User

    Insurgency :Sandstorm

  8. Westcoast Meza Win User

    Cold war pre-orders

    Cancel the pre order, then pre order the correct version after.
  9. EggsBoxJuan Win User

    Cancelling pre-order games?

    Hi, as the Ambassador says you can cancel the pre-order by contacting Xbox support, I would recommend you call them by phone.

    support.xbox.com/.../pre-order-faq

    Can I cancel a pre-order?

    Yes, before we release the game, you can cancel your pre-order by contacting Xbox Support.
  10. Tormaz Win User

    Refund

    Hello!

    You canceled the pre-order, do you know if you were ever charged for it? How long ago was the pre-order canceled?
Thema:

Cancel a pre-order

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