Can you turn off automatic renewal with a 1 month free trial?

Discus and support Can you turn off automatic renewal with a 1 month free trial? in XBoX on Consoles to solve the problem; it says monthly, I cant figure out how to turn it off. Or can you? I know microsoft is tricksy. f4839ba3-d7d0-47a7-b1b3-03c0b2bbbc7b Discussion in 'XBoX on Consoles' started by KI11RB33, Jan 2, 2014.

  1. KI11RB33
    KI11RB33 Guest

    Can you turn off automatic renewal with a 1 month free trial?


    it says monthly, I cant figure out how to turn it off. Or can you? I know microsoft is tricksy.

    :)
     
    KI11RB33, Jan 2, 2014
    #1
  2. A seemingly random charge of $9.99 came out of my parent's bank account.

    Sounds like an automatic 1 month LIVE charge. You can turn off auto-renewal on your account by calling phone support in your region.
     
    Mister Gwyther, Jan 2, 2014
    #2
  3. JTFreshness
    JTFreshness Guest
    Why Can't I Turn off Auto-Renwal

    This is the message I get when I attempt to turn of auto renewal

    You Currently Have: Xbox LIVE Gold: Gold – 1 Month Renews:4/3/2012
    Automatic renewal: ON OFF
    An error occured cancelling automatic renewal.
     
    JTFreshness, Jan 2, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Can you turn off automatic renewal with a 1 month free trial?

    Smwutches, Jan 2, 2014
    #4
  5. KI11RB33
    KI11RB33 Guest
    thanks

    also how come it says im not gold????
     
    KI11RB33, Jan 2, 2014
    #5
  6. Smwutches
    Smwutches Guest
    It's showing gold in your profile, it just hasn't updated your gamertag yet.
     
    Smwutches, Oct 31, 2018
    #6
  7. Smwutches Win User

    Xbox Live Free Gold

    When you purchase gold from Xbox, even a free trial, you turn on auto-renewal. So you would get a month for free and then they would automatically renew you for another month after that unless you turn off auto-renewal.
  8. IIII Modz IIII Win User

    New account on new 360: Free month Live problem

    Hello there Gory!

    It requires payment option because after getting an free trial it will automatically renew every month.

    But you could Turn off the Auto renewal so you will not be charged.
  9. Mad Cow Dizease Win User

    Xbox live support

    Hi there,

    If you are inquiring about the free month trial, those are awarded when making a new Xbox Live account on your console. If you don't sign up right away, you should be asked if you want to have a 1-month trial upon filling in payment details for automatic renewal
    (which can later be turned off).
  10. Smwutches Win User

    Can you turn off automatic renewal with a 1 month free trial?

  11. Smwutches Win User

    Can you turn off automatic renewal with a 1 month free trial?

    It's showing gold in your profile, it just hasn't updated your gamertag yet.
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Can you turn off automatic renewal with a 1 month free trial?

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