Can you turn off automatic renewal with a 1 month free trial?

Discus and support Can you turn off automatic renewal with a 1 month free trial? in XBoX on Consoles to solve the problem; it says monthly, I cant figure out how to turn it off. Or can you? I know microsoft is tricksy. f4839ba3-d7d0-47a7-b1b3-03c0b2bbbc7b Discussion in 'XBoX on Consoles' started by KI11RB33, Jan 2, 2014.

  1. KI11RB33
    KI11RB33 Guest

    Can you turn off automatic renewal with a 1 month free trial?


    it says monthly, I cant figure out how to turn it off. Or can you? I know microsoft is tricksy.

    :)
     
    KI11RB33, Jan 2, 2014
    #1
  2. Mister Gwyther
    Mister Gwyther Guest
    A seemingly random charge of $9.99 came out of my parent's bank account.

    Sounds like an automatic 1 month LIVE charge. You can turn off auto-renewal on your account by calling phone support in your region.
     
    Mister Gwyther, Jan 2, 2014
    #2
  3. JTFreshness
    JTFreshness Guest
    Why Can't I Turn off Auto-Renwal

    This is the message I get when I attempt to turn of auto renewal

    You Currently Have: Xbox LIVE Gold: Gold – 1 Month Renews:4/3/2012
    Automatic renewal: ON OFF
    An error occured cancelling automatic renewal.
     
    JTFreshness, Jan 2, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Can you turn off automatic renewal with a 1 month free trial?

    Smwutches, Jan 2, 2014
    #4
  5. KI11RB33
    KI11RB33 Guest
    thanks

    also how come it says im not gold????
     
    KI11RB33, Jan 2, 2014
    #5
  6. Smwutches
    Smwutches Guest
    It's showing gold in your profile, it just hasn't updated your gamertag yet.
     
    Smwutches, Oct 31, 2018
    #6
  7. Smwutches Win User

    Xbox Live Free Gold

    When you purchase gold from Xbox, even a free trial, you turn on auto-renewal. So you would get a month for free and then they would automatically renew you for another month after that unless you turn off auto-renewal.
  8. voteDC Win User

    first month free ??

    To claim the free month now you need to enter payment details.

    While you wont be charged for that first month, they are hoping that you'll forget to turn off the automatic renewal and so be charged full price the next month.

    You wont be able to get that month on your present account but you can create a new account, enter the payment details to get the free month and turn off automatic renewal here
    https://live.xbox.com/Account or by contacting support.
  9. Smwutches Win User

    Can you turn off automatic renewal with a 1 month free trial?

  10. Smwutches Win User

    Can you turn off automatic renewal with a 1 month free trial?

    It's showing gold in your profile, it just hasn't updated your gamertag yet.
  11. KI11RB33 Win User

    Can you turn off automatic renewal with a 1 month free trial?

    thanks

    also how come it says im not gold????
Thema:

Can you turn off automatic renewal with a 1 month free trial?

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