Can you help with something

Hello,

I’m not exactly sure what the issue is, but the following official help page includes various support resources regarding subscriptions - everything from cancelling a subscription and requesting a refund to troubleshooting code redemption errors.

Subscriptions & billing | Xbox Support

If you want to contact support directly, go to https://support.xbox.com/contact-us and select live chat or request a call back to speak with someone.

Hopefully you find the answer to your question/issue.

I need help

Then you need to provide more details.

Just saying "it dont work" tells us nothing to be able to provide you with any specific help.

Like what happens when it doesnt work. Do you get any error codes or error messages? If so, then what are they.

If you don't provide any detail other than "it dont work" then no one will be able to help you.

You'll need to give more information as requested above.

Can you help put thos code in

You need to tell us what the problem is when you try to enter the code and we can help you troubleshoot.