Can Xbox Support Help With My Old Xbox Account

I apologize for not being able to assist further with your inquiry.
Regarding suspensions, at the moment, the help is limited to the enforcement website.

Hi, if the enforcement action doesn’t appear, and you were notified about this recently.
You may need to wait until the enforcement site shows the suspension.

Hello,

No there is nothing stating why on my account in the enforcement history as it says there is no suspensions active..

This account is at least 10 years old so I doubt they recently did this and no contact options this is just poor and frustrating service.

Hello,

I cannot submit a case review since there isn’t any Enforcement History on my account whatsoever - so how do I get in contact with someone who can actually help with this?

Hello Mr.Zg, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I understand this situation is frustrating for you, however, I would like to let you know that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions.

You can review this information and more by visiting the support article below:

https://support.xbox.com/help/family-online-saf...