can`t change 360 region

Also I'd your axcountr js less then 90days old you can move till you reach 90days

Have you already checked the link above about all the conditions that could prevent you from moving to a different region?

Be sure to check your subscription page if there are no issues with your subscriptions https://account.microsoft.com/services

Go to https://account.microsoft.com > Payment & billing > Address book. Make sure that your billing and shipping information are all complete.

If everything is fine on your account and still having the same issue, please contact the Xbox Support team here https://support.xbox.com/contact-us for them to check and investigate your account properly.

Hi Guoqing!

To confirm, are you physically located in Hongkong? Have you migrated your account region within the last 90 days?

For more details regarding region migration and the conditions that can prevent your migration, please check the article here https://support.xbox.com/help/account-profile/m...

Well, there's a possibility that it's caused by that subscription. For other options, try to consult it with Xbox Support team instead.

On the other hand, if your Microsoft 365 subscription is going to expire soon, try to wait and let it expire so you can try to move your account region to a different country without any active subscription.

The subscription is "Microsoft 365 Family"