Can someone help tell me why avatar two 4K Blu-ray this won’t read on my Xbox series X

Hi there! I'll do my best to help.

To confirm, does your other 4K Blu-ray discs play just fine?
If that's the case, it must be a title issue on that specific disc.

To confirm the issue, it would be best if you could try to play the disc on a different Xbox Series X console if it does the same thing or not.

Be sure to follow the suggested steps and other information from the link below:
https://support.xbox.com/help/games-apps/troubl....

***Important note: "...if you're still experiencing a problem playing a specific 4K Ultra HD Blu-ray film disc, contact the customer service department of the title's studio for support. Also note that your console does not require repair or updates to resolve this particular disc issue."

Best regards,

it almost certainly carries the new AACS keys, which have not been updated yet in the BD player

Until that happens it won't be playable. No one at customer service would have information on when that is happening

I only have one 4K Blu-Ray Player. It's my Xbox Series X.

Since my TV does not support HDR, I cannot activate it and it is disabled by default.

As I really like Interstellar, it was offered to me in 4k without knowing that I do not have a 4k TV.

What I mean is Xbox series X has a very dark image with HDR blu-ray. But when I watch HDR blu-ray on my PS5 I have no problem.

I think Xbox series x is not converting HDR to SDR correctly but that the ps5 yes.

On the other hand, blu-ray 4k comes out very well on a 1080p TV.

Thank you very much for your prompt response.

I completely agree with you.

Since you also have an xbox series x can you tell me if you also have the same problem as me when testing with a 4k HDR blu-ray ?

Thanks in advance =)