Can play multiplayer - HELP!

I have a VERY stable connection to the internet and am able to use online apps.

I have xbox live gold subscription.

All my games will not allow me to player multiplayer because I need xbox live gold membership. I am then prompted to purchase something i've already purchased.

:)

 

Minecraft - Multiplayer

can you help me make my Minecraft let me meet play multiplayer?

 

Accout

hi my account suspension is up but I'm still unable to play multiplayer can you help

 

Try logging out of your profile and logging back in. If that don't work then try removing your profile and re-downloading it. Let us know. Good Luck!

 

I tried logging out and then back in. How do i remove my profile? I haven't tried that yet.

 

Try this.

How do I remove an account from my console?

Scroll left on the Home screen to open the guide.

Select Settings.

Select All Settings.

Under "Account," select Remove accounts.

Select the account that you want to remove.

Select Remove to confirm.

When you're finished, select Close.

 

After removing the account, upon sign in, xbox one showed me the "Xbox One is better with Gold" screen and asked if I'd like to buy Gold.. Clearly still having the same issue.

 

I have the same problem, I did everything and still the same

 

You are both showing as gold here in the forums. You may need to contact support for account assistance.

support.xbox.com/.../contact-us

 

I have contacted support, here is what they have done:

Cancelled subscription to gold and reissued gold membership. I have yet to activate. I will let you all know if this fixes the problem.

 

Thanks for the update. Let us know how it goes. Good Luck!

 

Thanks a lot, I will try this way