Can open youtube - can not open store or play game

Discus and support Can open youtube - can not open store or play game in XBoX on Consoles to solve the problem; My console (Xbox One S all digital) can play Youtube, the console is connected internet. However, I could not play game or enter store in this console... Discussion in 'XBoX on Consoles' started by TungDhgtvt, Sep 19, 2020.

  1. TungDhgtvt
    TungDhgtvt Guest

    Can open youtube - can not open store or play game


    My console (Xbox One S all digital) can play Youtube, the console is connected internet. However, I could not play game or enter store in this console - it informed that I need to be online.

    I’m from Vietnam and there is not any Microsoft support center here

    Please give me your advise. Thank you

    For more detail:

    Check network: It inform “Your Console is connected internet”

    Check speed and statistics: It inform “You need to be online”

    :)
     
    TungDhgtvt, Sep 19, 2020
    #1
  2. gds1972 Win User

    Resident Evil Zero crashes and shutdown the system

    Hi

    If you have the youtube app open on your console can you try closing it to see if the console still crashes. I know with my console a little while ago if I had the youtube app open even in the background it would sometimes cause my console to crash when
    playing games?
  3. OK Fowl Win User

    Can not open

    Hello,

    Have you seen this sticky? It may help:

    https://forums.xbox.com/en-US/thread/ae03806e-27fa-4a57-a919-6fdb0329f961
  4. Georges C. Win User

    YouTube will not open

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello ChillixYT, try to I don't know if you have a regular or new-generation Xbox, or if you've already performed a procedure on your console, if you haven't already, follow the procedures below.

    First uninstall the Youtube App, then remove any game or App you might have in quick resume.

    After this, do a cache clean up.

    1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

    2. Wait 10 seconds until it turns off

    3. Wait 1 minute with it off

    4. Turn it back on

    Xbox One reset keeping Games:

    Press the Xbox button to open the panel.

    Select system > Settings > System > Console Information

    Select Reset console.

    Restore and maintain my games and apps.

    Rest assured, you won't miss games or saves

    Note: You need to know the email and passwords of your accounts when performing this reset.
  5. MasTerKi3Z Win User

    TIME

    Microsoft Store is working on browser. You can open the game over and over again 'till It opens.
  6. Daftsoup52207025 Win User

    can not open Game bar

    Sir, Thanks for your advise. I remember that I have updated the Xbox Game bar app from the Microsoft store. After the installation, the date shown in the setting page > Apps > Xbox Game Bar is the latest.

    However, I don't know whether the OS is the latest, I will check it after work today. I will update the status this night. Thanks a lot.
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Can open youtube - can not open store or play game

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