Can only hear and speak in party chat in certain rooms

Ella Meyer · Nov 7, 2023

Hello everyone, I am desparate for help as I have tried nearly everything else to try and fix this issue. This may be a long post, but here goes. About 1.5-2 years ago I randomly started having problems on my Xbox One where I could not hear people in party chat or game chat and they could not hear me. It showed that they were talking but I could never hear them. I tried everything from privacy issues to a new headset and that never worked. Xbox support was no help, so I ended up just buying an older gen Xbox One for cheaper with that big box connector power cord. After I got that, I had no problems. However, that Xbox began to run slow considering it was so old. Recently, I bought the Xbox Series X used, but in perfect condition. I started having the same issue as before with my first Xbox where I could not hear anyone and they could not hear me, but all other game sounds or general Xbox sounds I could hear. I thought it may be because I had a cheap wired headset, so I buy a new wireless headset which works well, but did not fix the issue. I then moved my new Xbox into my sister's room and used her TV to test if it was something with my TV and it worked! I could hear my friends and they could hear me. I also tested it on my living room TV just to be sure and it also worked there. I thought I solved it, so I traded my TV for my sister's TV. I put it in my room, plugged in everything correctly as I did before, same HDMI cord and everything, and it did not work in my room for some reason. I thought it was my extension cord, so I plugged into another outlet which still did not work. At this point, I am at a loss. I guess if it comes to it I can play in another room, but that would be much less convienient and I wouldn't be able to play as much since my family is usually in the living room and my sister won't want me playing in her room. I think it could be something with my network, but my games run well and I never have bad lag or anything. Also, my NAT type is moderate and I am getting a "UnPnP not successful" message. However, why am I only having this issue in my room? Any suggestions will help. Thank you and sorry for such a long post!

:)

KhajiBower34

Hello (Name of person), I am an independent advisor and I will be happy to help you today. My name is Khaji

I understand that you are experiencing issues with party chat on your Xbox Series X in certain rooms in your home.

Check your privacy settings: Make sure your privacy settings allow communication with everyone

Try a different account: If you have another Xbox account, try signing in with that account and see if the problem persists

Try a different controller: Sometimes the problem may be with the 3.5mm jack on the controller

Update your controller software: Make sure you have the latest version of your controller software

Adjust your chat mixer settings: If your game or active app becomes silent or inaudible when you're using Kinect in group chat or on a Skype call, your chat mixer can be set to focus only on the conversation.

Check your HDMI connections: Make sure your TV and Xbox are properly connected via the HDMI cable

Try a different TV: Since you mentioned that the problem does not occur when you use a different TV, it might help to try another TV in your room.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Shaggy2000

Is your voice heard in your headset at exactly the same time as you speak, or is there a slight delay from you speaking to you hearing your voice back?

The only reason im asking is that whenever a certain friend of mine logs into a party chat we always get echo, ie I speak and then hear myself a split second later. Its all down to his cheap headset, his TV is muted and yet we always get echo.

The best way to tell if it is your friends fault or not is to leave the party chat tab showing on the left hand side of the screen, and then you speak (while he stays silent), if your friends chat icon lights up green when you hear your echo then its something wrong at his end.

jus Parker

Same here. But its only friends. So i got a friend when i join his room in Ghost its auto mutes him( sometimes another friend as well). So then we go into a party chat, and i can hear him then as well. We are friends on Xbox why can i not hear him. Since
I bought my Xbox One haven't heard this dude speak since 360!! haha

DominumStige

If you set up a private group of course you can only hear the party chat. In some games it's possible to use gaming tools to talk to other players, otherwise you would not understand anything on headphones. On SoT (for example), with the megaphone, you
can speak outside the party chat.

Ada Wong turn

Having the same issue. We can actually get into each others games now for DR3 but she can't hear me and I can hear her. Party Chat is enabled and when I look at the party I see the dots turn green when we speak...only issue is, she can't hear me.

Can only hear and speak in party chat in certain rooms