Can not remove XBOX wireless controller TRIED ALL FIXES

Hello TroNiXx -,

Welcome to Microsoft Community. I can see that you are having trouble removing your Xbox wireless controller from the Devices and Settings menu. This can be a frustrating issue, especially if your controller works fine with another PC.



There are a few possible solutions that you can try to fix this problem. Here are some steps that you can follow:



1. Uninstall the Xbox wireless controller from Device Manager. To do this, open Device Manager, expand the Bluetooth category, right-click on Xbox Wireless Controller and select Uninstall device. Check the box that says Delete the driver software for this device and click Uninstall.

2. Remove the Xbox wireless controller from Devices and Printers. To do this, open Control Panel, go to Hardware and Sound, then Devices and Printers. Right-click on Xbox Wireless Controller and select Remove device.

Important : This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the

3. Delete the registry key that belongs to your Xbox wireless controller. To do this, open Registry Editor by pressing Windows + R keys and typing regedit. Navigate to this path: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Devices. You will see different folders under Devices, each representing a Bluetooth device. Find the one that belongs to your Xbox wireless controller by looking at the Value Name on the right side. Double-click on it and check if you see your device name in the Value Data. If yes, right-click on the folder and select Delete.



If issue persist I suggest performing a fresh start. Please see: Give your PC a Fresh Start - Microsoft Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Thanks, I did try this solution and nothing appeared in hidden devices for me. No worries, it's over now, I'm on Linux and my controllers work without issue and they also unpaid without issue.

i'm having this same issue. Has there been a fix?

Hi TroNiXx -,

Thank you for waiting.

After further consultation and research, we recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

Please follow the steps below to reach out to our live support team.

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

Well I guess I'm screwed then. This is why 3 out of 4 of the desktop PC's in my house run Linux.