Can not purchase fifa 18 from store due to microsoft payment issues

Discus and support Can not purchase fifa 18 from store due to microsoft payment issues in XBoX Games and Apps to solve the problem; Have tried purchasing the latest fifa a multitude of times, called my bank to ensure that my card is indeed valid and even talked to a real xbox... Discussion in 'XBoX Games and Apps' started by geoxdontbreath, Sep 26, 2017.

  1. Can not purchase fifa 18 from store due to microsoft payment issues


    Have tried purchasing the latest fifa a multitude of times, called my bank to ensure that my card is indeed valid and even talked to a real xbox representative person who was not able to solve my problem. Every time I try to purchase
    the game, xbox claims it is my bank that is the issue. After trying with both a debit and credit card, both of which are valid and from getting support from my cardholder, I can assure it is not my bank that is the problem. I am trying to fund your business
    and you lousy nincompoops won't even allow me to, it is utterly pathetic that after hours of support I can still not fund your business. I would like this problem solved immediately, I simply wish to play the new fifa.


    :)
     
    geoxdontbreath, Sep 26, 2017
    #1
  2. Microsoft *Xbox Store msbill.info IE

    I want buy FIFA 18 but money Payment was made but got problem Is give me Microsoft *Xbox Store msbill.info IE and fifa 18 not buy My money was withdrawn from the card
     
    BufflePersil98, Sep 26, 2017
    #2
  3. Cr3sp0
    Cr3sp0 Guest
    Unable to purchase FIFA 18

    I am experiencing a troubleshoot when trying to purchase FIFA 18 throught XBOX store. No payment method is accepted. Anyone expiriencing the same problem?
     
    Cr3sp0, Sep 26, 2017
    #3
  4. DominumStige
    DominumStige Guest

    Can not purchase fifa 18 from store due to microsoft payment issues

    DominumStige, Sep 26, 2017
    #4
  5. DominumStige Win User

    Can not purchase fifa 18 from store due to microsoft payment issues

    Hi geoxdontbreath!

    Are you trying to buy the game directly from the console? Have you tried to do this from the site (for example, depends on the version https://www.microsoft.com/en-US/store/p/fifa-18-standard-edition/bth9x5lm11mv)? Also, check that
    your billing information on your profile is properly entered:
    https://account.microsoft.com/billing/payments
  6. XBF Diego M Win User

    microsoft store payment problem

    Hi StoneBanks619,

    Thank you for coming to the forums. Errors like these usually occur due to region mismatch issues where the Microsoft Store you are trying to purchase from cannot verify your payment option if it is not a valid payment option from Italy, which is the Store
    you are buying from.

    You will need to make sure that your Microsoft Account region and billing account have a valid billing address from Italy in order to purchase items from the Italian Microsoft Store.
  7. Obsessive Power Win User

    Download of FIFA 18 on PC Windows 10

    Hi,

    I'm not sure what 'App' you're refering to, but FIFA 18 isn't on the Windows Store, it has to be purchased from EA's Origin Store.
  8. Gob1zku Win User

    Can they make suspensions for non payment permanent if not corrected?

    Accounts take 27 days from non-payment to go into suspension. From there it takes an additional 18 days (45 days total from the start of the issue) before the subscription is cancelled due to non-payment. At which point you will still have the balance
    on the account and will not be able to purchase subscriptions or points until this balance is taken care of. However, they will not permanently suspend your account due to billing issues.
  9. Jhonkito Win User

    apparently not enough money

    Hi Samuel, my name is Jhon, and will be a pleasure help you

    There are several things that can cause this problem.

    *Your Microsoft account may have an outstanding debt. If you have an outstanding debt, you will not be able to make purchases until you pay it. You can check your Microsoft balance on the Microsoft website or in the Microsoft Store app.

    *Your payment method may not be available. Make sure the payment method you are using is active and has sufficient funds. You can check the status of your payment method on the Microsoft website or in the Microsoft Store app.

    *There may be a problem with the store. If you are trying to purchase the game from the Microsoft Store, there may be an issue with the store. You can try purchasing the game from another platform, such as the Steam store or the Epic Games store.

    If you've verified that your Microsoft account doesn't have any outstanding debt, that your payment method is active and has sufficient funds, and that there isn't an issue with the store, you can try the following:

    -Close the Microsoft Store app and reopen it.
    -Restart your Xbox console.
    -verify that your purchase region in your Xbox console settings is correct.

    Best regards
    Jhon
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Can not purchase fifa 18 from store due to microsoft payment issues

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