Can not download my account as it keeps saying invalid email address??

W1NSONATOR · Jan 1, 2014

My friend recently sold me his xbox 360 slim 250gb as he upgraded to the xbox one. I am trying to recover my account on that xbox but for some reason when i try to download it, i get a message saying invalid email address try again.. Would his profile or
something still be on there as i cant see any of his personel information and there is no accounts linking to him to be able to sign in if that makes sense? All his games what he has bought online and played on are on the hard drive tho.. Im really unsure
how to resolve this and would appreciate somebody's advice..Thanks for reading..

:)

AngelFalls666 · Jan 1, 2014

email sign in

i cant seem to change my email address on my xbox console but i cant as it keeps saying that my password is invalid but yet i use the same password when i log into my hotmail account and xbox live account on my pc so why cant i log in on my console pls help

PurpleHaze3707 · Jan 1, 2014

Code 80151011 when i try to sign in?

HELP I followed the instructions, deleted my profile (Profile Only), did the system cache clearing, But it won't download my profile! I've entered my email and password twice, but it keeps saying "Sorry, email or password is Invalid". What do I do? I know
it was correct, otherwise I wouldn't log on here.

MurmuringSum34 · Jan 1, 2014

He has deleted his account before selling it to you, however you should try to go to your email provider website and recover your accoujt.

MurmuringSum34

He has deleted his account before selling it to you, however you should try to go to your email provider website and recover your accoujt.

MooMachine82

if i change my email address and password when they log in to my account will it say invalid and lock them out

Thanks Grey

HuddledCube2519

Ive tried for hours to get onto it but it keeps saying email address is invalid. Has that got something to do with it being down? Ive cried, I'm so frustrated. Really spoilt xmas

MeteoricDragon

Hassassinade, I also have an email that is not working anymore, and i have requested to delete the address from my account. But when i go to the Remove security info page, it says

"This info will be deleted from your account on 12/12/2012, unless you cancel the deletion.

(Invalid email address here)"

But this will happen AFTER I want my auto renewal canceled, as my auto renewal is set to happen on Sunday, December 02, 2012.

To change my auto renewal status, I need to enter the code that is sent to that invalid email address. But can't do it, so I can't change my account renewal status before it gets renewed. What do I do?

NetworkTrouble

No, the email address I want to use is the new one. I've already recovered my old account (this one) which is the one I want to keep, just attached to the new email address. I've created a new microsoft account and xbox account for the email I want to
use, but when I try to 'Change Microsoft Account' on my xbox it says the email doesn't have an xbox account. But I can use that email to log into the website and can use it on my xbox by downloading that profile.

so... email 1 is used for the "" account, and email 2 is newly set up with "Temporary Placeholder style name" account. I try to Change Microsoft account from email 1 to email 2, but it says there is no account on email 2.

The email on this account is only active temporarily and I am trying to change it to the new email so I do not loose my purchases.

Can not download my account as it keeps saying invalid email address??