Can not download my account as it keeps saying invalid email address??

W1NSONATOR · Jan 1, 2014

My friend recently sold me his xbox 360 slim 250gb as he upgraded to the xbox one. I am trying to recover my account on that xbox but for some reason when i try to download it, i get a message saying invalid email address try again.. Would his profile or
something still be on there as i cant see any of his personel information and there is no accounts linking to him to be able to sign in if that makes sense? All his games what he has bought online and played on are on the hard drive tho.. Im really unsure
how to resolve this and would appreciate somebody's advice..Thanks for reading..

:)

AngelFalls666 · Jan 1, 2014

email sign in

i cant seem to change my email address on my xbox console but i cant as it keeps saying that my password is invalid but yet i use the same password when i log into my hotmail account and xbox live account on my pc so why cant i log in on my console pls help

PurpleHaze3707 · Jan 1, 2014

Code 80151011 when i try to sign in?

HELP I followed the instructions, deleted my profile (Profile Only), did the system cache clearing, But it won't download my profile! I've entered my email and password twice, but it keeps saying "Sorry, email or password is Invalid". What do I do? I know
it was correct, otherwise I wouldn't log on here.

MurmuringSum34 · Jan 1, 2014

He has deleted his account before selling it to you, however you should try to go to your email provider website and recover your accoujt.

MurmuringSum34

He has deleted his account before selling it to you, however you should try to go to your email provider website and recover your accoujt.

WooliestColt454

I keep getting an error code of :80048821. I even tried creating this new account and still receive an error message saying email or password is invalid.

PurpleHaze3707

HELP I followed the instructions, deleted my profile (Profile Only), did the system cache clearing, But it won't download my profile! I've entered my email and password twice, but it keeps saying "Sorry, email or password is Invalid". What do I do? I know
it was correct, otherwise I wouldn't log on here.

mwnance

Thank You...

I believe you are correct that I have 2 online accounts. and i do have a lot of progress under 1 that I want to keep, but I am ok with downloading a second profile. I really wanted it just to explore what xbox live has.

I created my account on my computer. I am not sure if the account I am signed in with on my consol was created on the console or the computer. It automatically signs in.

However when I try to download my profile it says invalid emails and password but I have confirmed and can sign in with that email and password on my computer.

So Still do not have access to xbox live

Arminator

[quote user="LGCMG84"]

I try to sign into my membership on my brothers xbox360 but when i do it keeps saying that (Your xbox live membership information isn't valid. Use a profile with a valid membership or download your profile from Xbox live..)

[/quote]

That means, that the Gamertag on that console was made "invalid" by either downloading a new version of the Gamertag to another console, or using the Account protection on this website to invalidate the Gamertag on your brothers' console.

You simply need to press Guide, and use the "download profile" option. Then enter the Live ID email and password to download the profile again. And voila! Your profile should work on that console again.

Can not download my account as it keeps saying invalid email address??