Can not access xbox video content

Atmos Vapor · Jan 4, 2014

For the past week or so i have been having this error message every time i try to access purchased movies

please try again soon were syncing your purchases now try again in a few minutes and yowl be able to buy and watch your content. days later the same try again in a few minutes error.

Can someone help please

thanks

:)

ovenheat · Jan 4, 2014

Xbox Music & Video

So I have an Xbox Music Pass, my wife is signed in with her gamertag on my home xbox and it does not work. Is this right? I hope not because sometimes I want to play games on one xbox while she would watch video or listen to music on the other.
With something like vudu any gamertag can access the content, is this not the case with xbox video/xbox music? Please help.

DangerScouse · Jan 4, 2014

Xbox live status is WRONG!

Xbox says only community and online games are down but everything else is ok. This is i lie, i can not access xbox video, netflix or amazon. Im having to watch netflix on my daughters wii. Thank god that system is reliable. Im miffed mainly because the content
i wanted to watch on xbox video which i pay over the odds for anyway and i own is not available. I feel cheated!

Atmos Vapor · Jan 7, 2014

wow two weeks later now and same problem should i just buy a PS4? can't even get a reply pretty lame ....

Atmos Vapor

wow two weeks later now and same problem

should i just buy a PS4? can't even get a reply pretty lame ....

Mister Parks

Hello SpaceMonkey907,

I have something that I'd like you to try, that may grant you access to the content that you've paid for. On your Xbox 360:

1. Go to Xbox Video>My Videos>Account Management.

2. Press 'X' to Refrest Purchase History.

3. Try to access the content.

Let us know if that helps get you access to your content.

Thanks!

XBF Paul M

Hiya!

Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue with accessing some content. The content you're trying to access is it video games? Does it tell you that you don't own the content or just can't access it? Please
let us know more about the situation.

Happy Gaming!

Paul Xbox Forums Team!

Mister Quimby

Hey there EagerOrangutan6!

Sorry to hear that you are unable to access your movies. I recommend verifying that you can view your purchases on video.xbox.com. You can check to see if your video content appears in your purchase
history at commerce.microsoft.com.

If you are able to see the content that you had purchased, you can follow the steps to redownload content that you previously downloaded. Give
the suggested steps a try and let us know if you were able to access your content.

DAEICIDAL

It works fine for me I can access all my own content from my PC (mediaServer) If however you are trying to use the Xbox Video and or Music Apps they don't play stored content you have to use the system Music and Video Players.

If your using Windows 7 providing it has Media centre you can add your xbox as an extender and add content though the PC running media Centre. There is nothing wrong with the software I would Suggest its a networking error, have you created a homegroup?
I Run 4 Xboxes on the safe network all share media from my server two are wireless and I have no issues with sharing My own content

Can not access xbox video content