Can my xbox get a virus? As a keep getting notifications I have a virus on Microsoft Edge...

Should.be noted if you are getting those.msgs you should stay away from those.websites

Legitimate.sites.wouldn't.include.scam ads

it is impossible to get a virus on the Xbox

What you're seeing is messages put up by criminals who are trying to scam you and encrypt your computer or make you pay for fake tech-support

I would strongly recommend staying away from any sites where you've had those pop-ups on any device

Both the Xbox One OS and Edge on Xbox One are in lock down. You could go to the most nastiest virus, malware infested website on the web and your console still won't get a virus.

Most likely it's just spam trying to make you think you have a virus. It's not possible to get a virus on the console. There's nothing you have to do. It'll be fine.

Hey there, Andretty!

I wouldn't say that you do indeed have a virus on your console.

You probably ended up getting hit by a bunch of pop-up adds when you went to that streaming website. We call these adds "malicious tabs" and we do have a page on how to get around that on our site at

How to close malicious tabs in Microsoft Edge on Xbox One.

Now if you are having problems with how your console is running after you experienced that, then I would say to do what we call a soft factory reset.

It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts and have easy access to your internet network, as doing this step will remove the accounts
from the Xbox and you will have to re-add them back after.

Follow the steps here on
How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue





Thanks