Can Microsoft restore accidentally deleted cloud data?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but no one can restore a deleted cloud save once we have chosen to "delete everywhere". Even Microsoft or Xbox Support.

Since the cloud data was overwritten so you can't go back to the previous save, you would have to have deleted the local game data and then restored it to the previous cloud.

yea thats not a good idea, i like the cloud saving better, no corruption of data, or saves accidentally getting deleted.

If you go into your settings and cloud storage is active then your game may be saved to the cloud. However if the new game start has been saved over the old data and the old data has been deleted from the cloud there is not an option to restore it.

Hello Patrick,

Thank you for posting in Microsoft Community.

We understand that you lost your data due to a sync error in Rainbow Six Siege.

One solution you can try is to check if your game data is backed up to the cloud. To do this, go to "Settings" on your Xbox console, then select "System," and then "Storage." From there, select "Manage Storage," and then select "Reserved Space." If you see "Rainbow Six Siege Saved Data" listed, then your data is backed up to the cloud.



If your data is backed up, you can try deleting the local saved data for Rainbow Six Siege and then syncing with the cloud to restore your progress. To do this, go to "Settings" on your Xbox console, then select "System," and then "Storage." From there, select "Manage Storage," and then select "Rainbow Six Siege Saved Data." Finally, select "Delete from Console."



After deleting the local saved data, launch Rainbow Six Siege and sign in to your account. Your progress should sync with the cloud and restore your data.

If this does not work, you may need to contact Ubisoft support for further assistance.

Sincerely,



Microsoft Community Moderator