Can Microsoft just refund a game you bought

Discus and support Can Microsoft just refund a game you bought in XBoX Games and Apps to solve the problem; So like on Nov17 I bought Forza 4 and Forza 5 today they were removed without me messaging them about it etc 07f9fd52-8f51-44c6-b25d-ce251e08a60d Discussion in 'XBoX Games and Apps' started by Taigauwu, Nov 23, 2022.

  1. Taigauwu
    Taigauwu Guest

    Can Microsoft just refund a game you bought


    So like on Nov17 I bought Forza 4 and Forza 5 today they were removed without me messaging them about it etc

    :)
     
    Taigauwu, Nov 23, 2022
    #1
  2. Francia J. Win User

    Can Microsoft just refund a game you bought

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    This is really unusual but there are multiple reports in regard to the same issue with the said bundle. There is no official announcement yet from Microsoft but this is indeed a rare-case scenario, Hopefully an update from there will be available anytime soon.
  3. ngocphi Win User

    Can Microsoft just refund a game you bought

    Not s rare case they took advantage of a bug and they got refunded a 1 euro which was the price they paid
  4. zork90 Win User

    Can Microsoft just refund a game you bought

    I suggest to those of us that are from Sweden at least to create tickets or report to either or both Konsumentverket and Allmänna Reklamationsnämnden. I have in the past had good experience with ARN.

    Also I dont know why some moderator seems to delete comments, maybe URLs are not allowed? If so maybe let us know instead of deleting comments it really doesnt look good.
  5. Zipplet Win User

    Can Microsoft just refund a game you bought

    Happened to me too. This is unfair and might be a breach of consumer rights because we paid for it fair and square from an offer shown to us by the Microsoft store.

    I suggest we call their lines to complain.
  6. ngocphi Win User

    Can Microsoft just refund a game you bought

    Legal links aren't allowed

    And you might want to read the rules.there are rules.against taking advantage of a bug and this has happened before where people exploited a bug and their codes were canceled as a result instead of a suspension
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Can Microsoft just refund a game you bought

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