: Can Microsoft fix/repair Xbox one controllers

Discus and support : Can Microsoft fix/repair Xbox one controllers in XboX Networking Hardware to solve the problem; : Can Microsoft fix/repair Xbox one controllers You can request a replacement if it's still in warranty.... Discussion in 'XboX Networking Hardware' started by VincentAragon, Jul 31, 2021.

  1. : Can Microsoft fix/repair Xbox one controllers


    : Can Microsoft fix/repair Xbox one controllers
    What am I supposed to do when I have submitted a replacement and Microsoft haven't gotten back to me in the 24 hours the said they would with further instructions, it's currently been around 72 hours since the first email was sent to me after the request.

    :)
     
    VincentAragon, Jul 31, 2021
    #1
  2. Callum.S Win User

    Can Microsoft fix/repair Xbox one controllers

    You can request a replacement if it's still in warranty. https://support.xbox.com/help/hardware-network/controller/controller-warranty
    What am I supposed to do when I have submitted a replacement and Microsoft haven't gotten back to me in the 24 hours the said they would with further instructions, it's currently been around 72 hours since the first email was sent to me after the request.
  3. Callum.S Win User

    Can Microsoft fix/repair Xbox one controllers

    I've just checked my order history and I don't see anything that relates to my exchange request.
  4. Smwutches Win User

    Can Microsoft fix/repair Xbox one controllers

  5. Smwutches Win User

    Can Microsoft fix/repair Xbox one controllers

    Contact support. http://support.xbox.com/contact-us If you don't see the options to request a call back or chat with support, change your category/topic until you do. Billing & Subscriptions and "I don't recognize a charge" usually works for me.
  6. StuartATrueRed Win User

    Xbox controller right stick Y rotation drift, looking for fix!

    It could be stick drift, which there is no fix for, unfortunately. Your only option is to get it repaired or purchase a new one.

    If your controller is still in warranty (Standard controller 90 days, Elite 1 year, Design Lab 120 days), then you can contact support and book it in for repair.

    If the controller is out of warranty, then Microsoft do not fix them and your only option is to get a replacement.
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: Can Microsoft fix/repair Xbox one controllers

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