Can I use an out-of-date mail address as my alias ?

Hi there,

The recommendation is to use an email address that is active and valid. Should you run into issues down the road, and you can't access the email address on file, you may run the risk of not being able to log into your account all together.

Steps on how to change your email address can be found
here.

Good news everybody! I finally managed to change the e-mail associated with my gamertag! I will describe how it was done.

My problem:

I had one original gamertag that was used on my xbox and had achievements and purchases assigned to it. The e-mail address however was old and not in use. Then, due to Windows 8 and a random sign in to xbox.com, I had a 2nd gamertag, this one had nothing
assigned to it, BUT it was assigned to my preferred, primary, e-mail account. Googling this issue led me nowhere, solutions I saw was "make a 3rd e-mail account, move gamertag to that, them move to the first etc."

Solution:

This solution is based on changing whats regarded as the primary alias to your Microsoft ID. Your MS ID is also whats used for xbox.com and the xbox.

1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Create a new at @outlook.com address. Note that this will be the login for this account in the future!

2. After you have added the alias, make that alias primary.

3. Then, remove the old e-mail you want freed. The e-mail address you want to use on the other Microsoft ID.

Then, we move on to the MS ID you want to use. In my case, this MS ID was associated to an old expired e-mail account.

1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Use the e-mail you freed on the other account.

2. After you have added the alias, make that alias primary.

3. Remove the expired old e-mail address.

Good news everybody! I finally managed to change the e-mail associated with my gamertag! I will describe how it was done.

My problem:

I had one original gamertag that was used on my xbox and had achievements and purchases assigned to it. The e-mail address however was old and not in use. Then, due to Windows 8 and a random sign in to xbox.com, I had a 2nd gamertag, this one had nothing
assigned to it, BUT it was assigned to my preferred, primary, e-mail account. Googling this issue led me nowhere, solutions I saw was "make a 3rd e-mail account, move gamertag to that, them move to the first etc."

Solution:

This solution is based on changing whats regarded as the primary alias to your Microsoft ID. Your MS ID is also whats used for xbox.com and the xbox.

1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Create a new at @outlook.com address. Note that this will be the login for this account in the future!

2. After you have added the alias, make that alias primary.

3. Then, remove the old e-mail you want freed. The e-mail address you want to use on the other Microsoft ID.

Then, we move on to the MS ID you want to use. In my case, this MS ID was associated to an old expired e-mail account.

1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Use the e-mail you freed on the other account.

2. After you have added the alias, make that alias primary.

3. Remove the expired old e-mail address.

This worked for me today! Without using the xbox or the horrible games for windows live client. Good luck!

You inadvertently created two accounts. I see this happen to people all the time. Follow these steps:

1) Go to http://www.account.live.com

2) Sign-In with the old email address and password that you had previously for your gamertag.

3) Click the link underneath your primary alias that says "add or change alias".

4) Add or Create a new e-mail address for the account.

5) Set the new e-mail address as primary once you verify it.

***Note: You will not be able to use the NEW email that you created because it is an outlook.com e-mail. Typically, you can remove the new e-mail address from the new account and add it to the old account, however, removing a Microsoft e-mail address as
the primary e-mail alias on a Microsoft Account will disable that e-mail address.***

If you experience any issues or road blocks let us know and we will try to navigate you thru potential issues.

Now I know you're lying.

I sent an e-mail to Mr Munsinger's e-mail address and got a reply -

Thank you for contacting Xbox Customer Support. You have reached an unmonitored alias. For assistance, please visit http://www.xbox.com

So not only is that address used to send out automated mail shots (I did check and that kind of e-mail is used for automated responses) it's not even monitored for incoming mail.