Can I transfer a gift card balance from one account to another

Discus and support Can I transfer a gift card balance from one account to another in XBoX Accessibility to solve the problem; I accidentally put my sons gifts card on the wrong account. We haven’t redeemed it and I want to transfer to him 896bf8a0-be54-4b14-addb-9b9d630debce Discussion in 'XBoX Accessibility' started by Alexis Green, Dec 27, 2022.

  1. Alexis Green
    Alexis Green Guest

    Can I transfer a gift card balance from one account to another


    I accidentally put my sons gifts card on the wrong account. We haven’t redeemed it and I want to transfer to him

    :)
     
    Alexis Green, Dec 27, 2022
    #1
  2. KristianGrey Win User

    Transferring purchases between accounts?

    Hi there imgayirl,

    To answer your question, we cannot transfer currency from one account to another. It's stated on the link below.

    support.xbox.com/.../microsoft-points-retire-faq

    You should see this part on the link

    "Can I transfer currency from one Microsoft account to another?

    No. Currency in your Microsoft account can't be transferred to another Microsoft account. Xbox gift cards make great gifts and can be purchased in retail locations or through any of our online retailers' websites. Xbox gift card availability varies by region."

    Hope this clears it out.
  3. John P_14 Win User

    Can I transfer a "redeemed" voucher?

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    I apologize but it's not possible to transfer a voucher or gift card balance from one Microsoft account to another. Once it has been redeemed, it will always be associated with your account. However, what I can recommend is to use the voucher or Microsoft Account Balance to purchase items for your son's account.

    To do this, you can sign in to your Microsoft account and use your gift card balance to make a purchase on the Microsoft Store. The purchase will be charged to your Microsoft Account Balance and will be added to your son's account.
  4. Loscassidy Win User

    Can I transfer a gift card balance from one account to another

    sorry no you cant. you could buy the gae on your account and gameshare
  5. XBF Diego M Win User

    Gift Card

    Hi Mel and RussKerr

    I'd like to clarify that you cannot transfer funds from a gift card or from a Microsoft account balance from one account to another once the code has been redeemed. Every individual account has its own balance so there is no shared family balance if you have
    them added to a family group. Therefore, you needed to log into your son's account on micosoft.com/redeem, not your own account, to apply the credits to his account to use how he likes. The referenced support link states,
    "Your Microsoft account balance and gift cards are non-transferable to another person or Microsoft account. For more info, see Microsoft
    gift cards terms and conditions
    ." To add money to your child's account using the method described in the article, you need to use a payment option that is associated with a bank (credit/debit card) or another source of funds (ex. PayPal). Customer support
    will not be able to transfer any funds. The best thing I can recommend is following what Smwutches suggested by gifting the
    item you wanted to buy with the currency to your son.
  6. skylaar Win User

    Transfer account balance money to family members.

    You cannot transfer a balance from one account to another. You can gift new funds to a family member but not funds already on an account. I have this same issue and found a forum response explaining it.
Thema:

Can I transfer a gift card balance from one account to another

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