Can I transfer a digital game purchased as a gift from my Microsoft account in Australia to...

Would like transfer fund into my grandson Microsoft account, it not family account.

Hello, you are unable to transfer the funds directly to your grandson. You may however purchase a digital gift card that will provide a code that can be redeemed on the Microsoft Store, directly from your grandson's Xbox. I have provided two links. One in
which you can purchase the digital gift card, and another that shows how to redeem codes.

Digital Gift Card

https://www.microsoft.com/en-us/p/microsoft-gift-card-digital-code/cfq7ttc0k61w

Redeem Codes

https://support-origin.xbox.com/es-EC/billing/prepaid-codes/redeem-prepaid-codes

Hey there DeividBarrientos,

Thank you for reaching out to us on the forums, unfortunately transferring money from account to account is not possible. If there is something that you are attempting to purchase you can always choose to purchase items as a gift so that you can send it
to the other users account.

• Help with giving digital games as gifts

I hope this helps.

Hi Picolas,

Sorry, I discussed this topic with another moderator and I realised that there may have been a misunderstanding from my side. I thought you redeemed a game code (which you can’t transfer to another account) and not a gift card like Microsoft balance.

So if it’s a gift card, then you actually can purchase any game as a gift and this is a possible workaround to transfer the game to another account. So the information provided by the virtual automated support agent was technically true.

Refer to the following support articles:

Help with giving digital games as gifts | Xbox Support

https://news.xbox.com/2020/11/20/how-to-buy-a-digital-game-as-a-gift-this-holiday/

If you’ve already purchased the game on the account with the gift card, you can request a refund and then purchase the game through the gift option.

Please let me know if I need to clarify anything here.

Hello, I've already bought a gift card for my nephew but unfortunately I didn't know that it should be just by his account to be able to use of the 25 digit number code for gaming. Is there any way that I transfer this gift card from my Microsoft account
to his account?

Thanks,

Leila

No unfortunately not. Nothing is transferable between accounts.

Hi marnad02,

Unfortunately there is not way to transfer V-bucks from one account to another. Also something to note is that virtual currency like V-Bucks is content that cannot be bought and sent as a gift. That information can be found here:

https://support.xbox.com/games/purchasing/help-for-issues-when-gifting-digital-xbox-game

Only digital content in the Microsoft Store that has an option "Buy as Gift" is able to be sent as a gift to someone else and the recipient has to be in the same region the content was purchased from.

The only thing I can suggest is to request a refund and then buy a gift card for the other person so they can buy the VBucks with the gift card. Here is a link going over the refund process:

https://support.xbox.com/billing/payment-and-purchases/request-refund