Can I still remove parental controls?

Hello Annyyyy, thanks for reaching out for support on the Xbox Forum. I'm sorry that you're experiencing this issue. Not to worry, I'm happy to help you find a solution!

Sounds like this is an issue with your Epic Games or Nintendo account, and you might want to reach out to those support channels for additional assistance.

In any case, this can happen even if your date of birth is correct. Accounts can still get flagged for parental controls based on how they were set up or linked.

You can try removing the parental controls from your Epic Games account first, check out this article:

https://www.epicgames.com/help/en-US/c-Category...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps you! If you have any other questions, please let me know.

this is Microsoft and Xbox support you'll have to contact epic games, Nintendo, or the makers of your game in order to ask your question and get a proper answer

Are you asking for help removing parental controls that your parents set up, I don't think we can help with that

If your parents put parental controls on the console, it would defeat the purpose if you could remove them yourself.

There are two sections: Removing from the Family Pack and only removing the parental controls. This leads you to believe that you can only remove the parental controls without removing the individual from the gold pack.

One is elaborately described the other line items.

Also, related I think, We have not enabled parental controls, but they are being applied anyway. I find that interesting behavior as well.

Only the parental account can remove the parental control from a child's account.