Can I still refund an item if my initial request has expired?

Discus and support Can I still refund an item if my initial request has expired? in XBoX on Windows to solve the problem; I bought someone an xbox but used the wrong shipping address and it has been stuck in shipping. I requested a refund but I picked “shipped before I... Discussion in 'XBoX on Windows' started by Aud Ball, Jul 6, 2023.

  1. Aud Ball
    Aud Ball Guest

    Can I still refund an item if my initial request has expired?


    I bought someone an xbox but used the wrong shipping address and it has been stuck in shipping. I requested a refund but I picked “shipped before I canceled” instead of “I have not received the item”. I don’t know how to fix this and I am on hold with microsoft as I’m typing this but I’m just wondering if this is possible if nothing else can be done.

    :)
     
    Aud Ball, Jul 6, 2023
    #1
  2. WattyNuela Win User

    Can I still refund an item if my initial request has expired?

    Hello Aud, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    Microsoft can help you to cancel the order and refund it if they didn't send it yet. From the community forums is not possible to review the order or account information. So I highly encourage you to work with them, hope you can get the order canceled and refunded as soon as possible.
  3. OpticRJames Win User

    Game refund money didn’t come back and can’t refund dlc content

  4. Allebas Win User

    The request refund page isn’t working.

    People have been having issues with that refund link lately. You can sign into your account online and view your order history. Now you will see everything you purchase here. On the right side corner of your purchase you will see request a refund if
    the item is eligible for a refund. If you dont see "refund" then the item isnt elgible for a refund or time have expiration to request a refund. https://account.microsoft.com/billing/orders/
  5. KI Fugore Win User

    XBOX 360 ARCADE STICK ON XBOX ONE

    Thank you for ordering from Microsoft. At your request, a return has been initiated. Your request to return items ordered will expire in 30 days. You must follow the instructions below before your request expires. We cannot issue a refund before these instructions
    are followed.

    Each product must be received at its correct corresponding address in order for us to process your refund.

    Please read carefully to ensure that each product is returned to the correct location. Once the product is received, your refund should appear within 5-7 business days.

    Return Request Details:

    Order ID: xxxxxxxxx

    Order Date: July 9, 2013

    Return Reference Number: xxxxxx

    Reply Due By: December 27, 2013

    Product(s) to Return: Xbox One Day One Edition

    Quantity: 1

    see i sending back mine i stay wit 360
  6. Ricardo Lechuga Win User

    How to cancel my gift code

    You can fill manually the request if you choose why I don't see my purchase under the refund items list, and then request refund
Thema:

Can I still refund an item if my initial request has expired?

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