can I refund a gifted game from my friend?

I also received a gift from a friend. I live in Brazil, and my friend in USA. I can not redeem my gifts.

Sadly the gifts are region specific this is why. I suggest reaching out to support to see if there is any refund that can be done.

Hello

there is no refund for a given game.

how can i redeem the code for the game

my friend gifted me a game but he is in uk an im in us

The short answer: you cant

The long answer: gifting is region locked (something your friend would have gotten a warning about before completing the purchase) so a friend with an account in one country would only be able to gift to other friends with an account in the same country.

Your friend would have to request a refund from their end.

Hey my friend

In that case u can call live chat support they will refund it for u

Or u need to send refund request in the same mail u pay the gift from it

Thanks

Hi, My issue on hand is as follows. I purchased a gift using the xbox app on a windows 10 logged in using my xbox cridentials. The gift I purchased for a xbox friend indicates that the content is for PC only. I logges into my account to request a refund (within 24 hours), but there is no option. Please advise how can I rectify this?

Did your friend by chance already redeem the gift? If so then this would be why there isnt an option for a refund as gifts that have already been redeemed are non-refundable.