Can I refund a game that I pre order and cam out 14 days later and the game I did not like...

If you played 2houesoe more you can't get a refund without significant reasom

It's best to read reviews first

You can reply to the rejection email but keep in mind abusing the refund policy can earn hou a marketplace ban

Hi, PushingPsky! thank you for your reply.

I'm sorry to hear your refund request was denied.

In this case, I'd suggest replying to the refund decision or confirmation emails you received, as that is the best way to get assistance with your request, provide additional information, or have your case reviewed.

For your reference:

"If you need to cancel your refund request, get the status of your request, or provide additional information during the process, reply to the confirmation email or the last email you received regarding your refund request. Our dedicated team is ready to assist you, and replying via email is the fastest way to contact them"

Source - https://support.xbox.com/en-US/help/subscriptio...

Hi, PushingPsky! thank you for reaching out

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I understand you'd like to request a refund for your purchase.

Refunds are subject to revision, but they are typically issued for requests meeting the following criteria:

• Requests are made within 14 days of the purchase date.

• Requests are for games in which you haven’t accumulated a significant amount of play time.

To clarify, have you already tried requesting a refund at https://xbox.com/refunds ?

I'll be looking forward to your reply.

Best regards.

Ok I will start reading the review

Hi, PushingPsky! thank you for your reply.

Even if the game was a pre-order, you should be able to submit a refund request for it. Were you able to submit a refund request through the link in my previous reply?