Can I recover an old account without knowing user or password?

Hi there! This is Ronnie, an independent adviser.

Nice to meet you and I hope you are having a great day!

I understand you need help on recovering an account.

Sorry to hear about what happened there, email is really important for us to recover the account and if you forget that, you may also try retrieving your email using an alternate email or phone through this link:

https://account.live.com/username/recover

Just a heads up, it will be very difficult to get the log in information if you only know the gamertag because what is important there is your email address that you use for that account.

Ask for a new email you can have upto 10 email adresses to sign on a account you can have recovery code phone to account if you fail you maybe have to recreate account and buy again I was banned from gaming by windows operating system know when I sit on
pc nothing worked then I buy 95 games on xbox after steam 11 years and know it's hard process with notification recovery code phone account alias try looking around

Try making them send email and they find out it do not respond put your secret simca Rd alias backup recovery in a safe

Reset or recover your Microsoft account password

Go to the above site and follow the instructions there you can recover the account without knowing the email etc. Once you recover your account and can get back in you should then be able to see what your child's account email is under the family feature.

Hello ! So basically I have the same problem and I’m trying to recover my old account and the number in my old account is wrong so basically I pressed the button (I don’t have any of these) and I tried to answer all the questions, but my device is blocked and I cannot login into my old account, but the problem that my email with this old account is working but say there is no option that I can recover my password from the mail that I’m using it on my old account so yeah basically I want to recover my old account but I cannot because the number there I s wrong and I really need to recover my account and again my email which is the old account. Like I’m trying to recover my old Microsoft account on my email, but there is no recover button or like a reset the password from the mail

Hello DarkSpawn569,

Thanks for posting on the Xbox forums. We understand that you are interested in recovering an old Microsoft account that you used to use on Xbox 360. It's great that you remember the email address to your account. The first step to recovering an account
is knowing the email address that is used for the account. You can change the email address that is used to log in to the account after you recover your password. We have a support article that explains

how to recover your password. Be sure to let us know the results DarkSpawn569!