Can I please get my microssoft account back???

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.~

Hello Nick, This forum is for public viewing and unfortunately, as independent consultants, we do not have access to some data or your account, we cannot carry out this migration for you or verify why you cannot migrate your account.

Visit your Microssoft Account and remove the console by there, or using the Xbox Console Companion

That may have been partially the problem, but unfortunately, it looks like it was successfully redeemed under my microssoft xbox account, and now I am unable to redeem it under my son's microsoft xbox account. Any suggestions for that? And yes, we're
all on the same "family", when I log in, I can see the three of us.

If your account has been compromised, you would need to contact support and have them start an unauthorized access investigation. http://support.xbox.com/contact-us

Hello max poulton,

Thank you for posting in Microsoft Community.



We understand that you have been unable to recover your account that was updated by someone else. I would like to inform you at the beginning that Microsoft account recovery is managed by a completely automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can to help you with the process.



We recommend you try our tool for account recovery, please follow this link to get started. Please make sure you select the correct option from this list and follow the instructions exactly.

Link: How to recover a hacked or compromised Microsoft account - Microsoft Support

Account recovery is in your hands, we hope you will be able to access it back.



Sincerely,



Microsoft Community Moderator