Can I have one more home switch

Customer support can’t offer additional switches. If you’ve made five home Xbox switches for the year and you need assistance, select Help when
you see the message Can’t make this your home Xbox. You may be eligible to receive an exception. If you don't have a survey, you'll have to wait until your limit resets on its own.

Customer support can’t offer additional switches. If you’ve made five home Xbox switches for the year and need assistance, select Help when you see the message Can’t make this your home Xbox. You may be eligible to receive an exception. If you're not given a survey, all you can do is wait for your limit to reset on its own.

Ok so I did this but that cleared his account and he doesn’t have more home switches how can get another one

Hi Geordie,

The Home Console went through some changes since the last update. Once you use up your 5 switches you can fill out a survey on Xbox Assist that will give you one more switch until the year's time is up so that you can switch it again. Support teams no longer
have the ability to do anything about Home Console switches.

Open up the Xbox Assist app programmed on your Xbox and you should see that you no longer have any switches remaining and it should start the process to fill out that survey so you can get one more switch.

https://support.xbox.com/en-US/games/game-setup/my-home-xbox

The relevant information is at the bottom of that link I provided.

I hope this helps.

I used all my xbox home switches and I didnot know that there is a limit and also I cant get that free additional switch so how I get or can I just buy switches

The Home setting on your account is limited to set 5 times per year. If you have maxed this out then I'm afraid you would need to wait until the anniversary of the first time it was set. For example, if you first set Home on Dec. 25, 2018 then you would need to wait until Dec 25 to set it again.



However, Xbox does have an opportunity for only one additional switch per year. You can do this off the console by completing the survey. Please remember that this is a one time per year offer only and you must be showing as having 0 switches. Once this has been used you will not be able to switch again until the actual renewal date.



You can check if you are eligible by going to Settings > Personalization > My home Xbox > Learn more. If you see a message saying "Need One More?" then you are eligible for one extra switch.