Can I have my account taken off of suspension on Xbox after a false report?

You would need to go to http://enforcement.xbox.com to see about submitting a case review. That is the only way to contact the enforcement team.

You dont get suspended simply due to false reports. In fact anyone filing false reports are subject be being suspended themselves since filing false reports is against the terms of service/code of conduct.

All reports are investigated before any action is taken. If your brother believed the suspension was made by mistake then he can file for a case review while logged into the suspended account and enforcement.xbox.com

That is the only to contact the enforcement team as they don't use the forums and wont see this.

Be aware that too many "false" reports can lead to a suspension on your account.

Yes, I have looked into the enforcement site and I moderate my child's communication. Unfortunately both scenarios have not provided an explanation of the proof of the claim for the suspension. The issue is no longer the suspension, but that xbox fails to investigate every report they receive, and does not implement a punishment for those who false report. I think if we all be honest, we can clearly see that this is not an isolated incident. False reports lead to false suspensions and bans. The error falls on Microsoft and the management of the "safety department" where inappropriate player behavior is rewarded by the company.

Hi,

You shouldn't have anything to worry about here. All reports are looked at by real people, the system is not automated. Only things that break the Code of Conduct can result in a ban, false reports do not end in suspensions. Be careful though, too many
false reports and your own account can have a temporary suspension. Only report users who actually break the rules.