Can I get my xbox purchase receipt for two xbox's because I need it for my roblox account

Thanks for trying to help I don’t know if it’s a hundred percent clear what I said. But at the time of making my Roblox account my dad didn’t put an email so I can’t use the account on my other devices beside the Xbox so I can’t sign into my account I contacted customer support and they said I need proof of owning the account and asked for a Roblox purchase receipt here is what they said “Please reply to this message with a copy of your Roblox, Xbox purchase receipt. You may send us your emailed receipt or a screenshot of your Roblox, Xbox purchase receipt.” the thing is I don’t know what the purchase receipt is because you don’t buy the game because it is free.

Hi there Adriel, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

To obtain a receipt or proof of purchase for any transactions made with your Xbox account, please go to your account's order history:

https://account.microsoft.com/billing/orders/

Make sure to adjust the time filter to display all purchases made, not just those from the last 3 months.

Find the purchase you're interested in and click on the 'Show Details' button. This will open more information about the purchase, and you'll see a 'Print Order' button, which you can use as a receipt. Alternatively, you can also click on the 'Tax invoice' button if you prefer.

I hope this helps and if you have further questions please let me know.

Best regards!

I can't log into my roblox account so I asked for help, but I need a purchase receipt. But I can't because I no longer have an Xbox. What do I do?

I need my robux purchase history but it not in the history and I need it to get my account recovered or it will be lost forever

Hi, thanks for your help. Actually that was the first place I looked. I do not have a receipt for Roblox because it was a free game. I purchased it twice, because we have two xbox live accounts, and neither time was a receipt generated. I have a receipt
for all purchases except the "free purchases." Those do not generate receipts.

I have noticed that several people have run into this same problem. Either Roblox or Microsoft really need to fix this. Many thanks for listening. I understand that you do not work for Microsoft, and you are just trying to help.

Hello i just need any of my receipt to get my roblox account back hopefully you guys can get please