Can I get my account back after a hacker changed the email and the password?

Hi Ryan_Verwey, my name is Courtney and I would be happy to help.

I'm sorry to hear that someone stole your account. I know how frustrating it can be when this happens. Let's say that the only alternative you have at this moment is to send the account recovery form (If your information was deleted there is nothing to do unfortunately), I have also been through this situation, so I can give you some recommendations:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Please note that Support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the following link.

Support: https://support.xbox.com/contact-us/

Please note that this is a Microsoft public forum, where we are gamers like you trying to guide/help other gamers solve basic problems they are having, this means we are not Microsoft employees.

Information source (Credits): https://answers.microsoft.com/thread/50d0d753-c765-4478-933f-8e005c780dd0

I hope this information has been useful to you.

Best regards,
Courtney.

hello, my email was @gmail and yesterday I recieved an email from microsoft team saying that a new mail was added to my account, then my cellphone and my email were removed. I used the tool to recover my password and then I changed the password. I also activated the 2fa with my cellphone number in order to avoid the Hacker getting back into my account. Now I just want to put back my normal email in my account and remove the one from the hacker.

Okay so i was hacked on my other account and the hacker is currently playing on my account which i cannot get into because he has changed all my information to kick me off of it. I have already contacted microsoft and they’ve figured put the solution
but it will take 48 hours to officially get my account back. Im wondering if the hacker will be able to log back into my account after i get it back even tho microsoft will transfer all my information from that account onto a new email

Hi this is Alter Iterskiy @xboxambassador to justify you answer once Microsoft gives you your account back you are required to change your password and also use two-factor authentication and yes after you get your information back you can change to a newer
email no problem

Hi Darhyl,

I have managed to log into the account and have changed my password but the email the account is linked to is the hackers, not mine and it won't let me change the email back. Is there anyway I could do this?

If the hacker replaced my info with theirs, how can I get it back since I already made another account with the same email?

The 3 emails says, " Microsoft account security info added," "Microsoft account secuirty info deleted," and "Microsoft account password change,"

Next thing I know, when I try to sign in minecraft, it say my email doesnt exist.