Can I get help accessing my roblox account?

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear you're experiencing this issue. Do you happen to know the email address linked to your Roblox account? Typically, when playing Roblox on an Xbox console or through the Xbox app on PC, you're prompted to link your Xbox account to a Roblox account. If you no longer have access to the linked Roblox account, you’ll need to reach out to Roblox Support to begin the account recovery process. However, if you're trying to recover your Xbox (Microsoft) account instead, please let me know so I can guide you through the appropriate steps.

In the meantime, you can reach out to Rohblox Support at this link https://www.roblox.com/support

Hope this helps. Let me know if you need further assistance.

Well if it had a phone number or a email linked to you account you could change your password on your Roblox account. If you do get access back into your account put on 2fa in your roblox settings. Hope this helps

Hi Catchatodie B.

My name is Mauro and am glad to assist you.

Am sharing a post that users found helpful.

If you have the account information that was shown in the Roblox game, you should be able to log into that account on PC. If this does not work for you, they will have more information on the Roblox website. You can access the website here https://en.help.roblox.com/hc/en-us I hope you can get it to work!

Source:
https://answers.microsoft.com/en-us...on-my-pc/893b06b9-2f95-4f43-b80e-3b04d2c55419

Thanks,
Mauro

Hi there,.

Yeah dont worry i had the same thoughts as you. I wasn't aware it was a paid access game until i went onto my pc.

For some reason it doesn't tell you this on console.

As Diego mentioned above follow those links

I'd just like to add if you have mobile device you can install the roblox app. Which you should be able to see the bloxburg game and how much it is to buy access, this is handy for future references if any other games are paid access.

Alternatively if you have access to a pc you can log into your account at roblox, the same log in that you use when you created an account. This gives you a way easier way to access the roblox catalog for avatar items, events and other roblox games that
might require paid access.

I hope that info helps.

If you have the account information that was shown in the Roblox game, you should be able to log into that account on PC. If this does not work for you, they will have more information on the Roblox website. You can access the website here https://en.help.roblox.com/hc/en-us I hope you can get it to work!