Can I get a refund on the Xbox game pass core that I bought with my Microsoft points?

Discus and support Can I get a refund on the Xbox game pass core that I bought with my Microsoft points? in XBoX Games and Apps to solve the problem; I thought the Xbox games pass core was the some as the Xbox game pass gold and it was not clear so I bought it. 545f02a2-6f34-4cd3-be7a-1a16fc92e626 Discussion in 'XBoX Games and Apps' started by Jayden Rios, Nov 24, 2023.

  1. Jayden Rios
    Jayden Rios Guest

    Can I get a refund on the Xbox game pass core that I bought with my Microsoft points?


    I thought the Xbox games pass core was the some as the Xbox game pass gold and it was not clear so I bought it.

    :)
     
    Jayden Rios, Nov 24, 2023
    #1
  2. StuartATrueRed Win User

    Can I get a refund on the Xbox game pass core that I bought with my Microsoft points?

    There was never a Game Pass Gold Subscription. You're probably thinking of Xbox Live Gold, which used to give you 4 free games a month (2 360 and 2 Xbox One). Xbox Live Gold was retired with the Games with Gold program back in September. It was replaced by Game pass Core, which still gives you online multiplayer, and access to just over 26 games from the Game Pass catalogue.

    If you still want a refund, then you will have to cancel the subscription from your Microsoft account. account.microsoft.com
  3. HomegrownSilky Win User

    Xbox game pass core refund

    I just bought core and misread thinking I can play online and I want a refund but I don't know where I can get one
    Game Pass Core does allow online multiplayer. It's just an enhanced version of the previous Xbox Live Gold.
  4. David Wirsching Win User

    Xbox game pass core refund

    Hello Will_74, My name is David. I am an independent advisor, happy to help you today.

    To request a refund for Xbox Game Pass core, follow these steps:

    Visit the services and subscriptions page of your Microsoft account.
    Find your Xbox Game Pass subscription and select “Manage.”
    Select “Turn off recurring billing” to stop recurring charging.
    If you can't access your Microsoft account, contact Microsoft support for additional help.
    If you want to request a refund, follow these steps:

    Sign in to your Microsoft account at account.microsoft.com.
    Select “Order History” from the drop-down menu.
    Look for the Xbox Game Pass core payload and select “Request a refund.”
    Follow the instructions to complete the refund request.
    Please note that refunds may take several business days to process and appear in your bank account.

    Best regards.
  5. Potato Plant Win User

    xbox rainbow six siege won't let me play

    so if i cant play a game that i bought before all this, will you refund me the cost of the game and all transacations i did with in the game since i cant play it anymore since i dont plan on getting the core ultimate ****. had no issue when xbox live gold was in effect only having issues now. only right you refund me my moneys worth on a game where im being locked out of. same with other games that i own that are on xbox game pass. i own 14 games that are on xbox game pass. whats the compromise huh
  6. XA JJKILLERs Win User

    Refunding

    I bought a game pass, not knowing it would cancel my xbox live subscriptionthat i also bought today. So, I wasted 25 dollars, and I dont know how to get a xbox live refund... help please , is there a number for me to contact Microsoft?
    Did you buy ultimate or game pass?

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund-HardDeflection
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Can I get a refund on the Xbox game pass core that I bought with my Microsoft points?

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