게임을 잘못사서 그런데 환불가능한가요? (Can I get a refund if I buy the game wrong?)

SEONGJUNCHOI · May 2, 2019

미국에 살아서 심심해서 한국에 있는친구와게임 샀는데 알 보니 자바버 을 사야했더군요

그래서 반품좀 하 싶은데, 환불에 표시가 안돼네요

(Mod Removed - Personal Information) 이게 품번호인데 가능한가요?

Translation:

I lived in America and bored and bought a game to play with a friend in Korea.

So I'd like to return it, but it's not marked for refund.

(Mod Removed - Personal Information) This is the product number, is it possible?

:)

XBF Javier R

Hello Seongjunchoi,

We understand that you're experiencing an issue concerning a refund you're attempting to get for a game you recently purchased.

Our recommendation here, please attempt reach out to our customer support team for further assistance.

Do this for us and then let us know how this goes.

Best wishes!

blueamcat

Refunds need to start here: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

XA JJKILLERs

안녕하세요

윈도우10에서 무료로 표시 되어있는 게임을 다운로드를 했습니다

그런데 게임을 들어가서 로그인을 다 끝냈는데 오류가 뜨더라 요

이런 현상은 어떻게 해야 하나요?

그리 아침6시 사이부터 자 사이에 했는데도 오류코드가 뜹니다...

어떻게 해결하나요??

Hi I have downloaded a game that is marked free on Windows 10 But when I entered the game and finished logging in, there was an error. What should I do? And I got an error code even though I was between
6 am and midnight ... How do you solve it?

What error code does the system give you and witch game?

시스템은 어떤 오류 코드를 공하 마녀 게임을합니까?

Evolze

Hello JacobCho,

Based on what I see here, it seems that two purchases were made on accident. You can request a refund with the

Xbox Refund Form. Make sure you sign in with your Microsoft account and have your purchase order number ready. Someone from the Microsoft team should be able to better assist you with your concerns.

Frizio I iB

Hey,

if you need a refund contact the official support team, maybe via phone that is quicker

게임을 잘못사서 그런데 환불가능한가요? (Can I get a refund if I buy the game wrong?)