can i disable the touch screen like the first option controller?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

The adaptability of cloud games are developed by the Game Developer, they may have removed the functionality.

Hello Colin C, thank you for reaching out to us. I'm more than happy to assist you.
please answer the following questions to help me assist you better,
1. what is the model of your Xbox?
2. have you done any changes aside from updating the Xbox app?

however, to permanently disable the touch screen controls on the Xbox app, you can try the following steps:

1. Launch the Xbox app on your device.

2. Look for the settings menu within the app. This is usually represented by a gear icon or labeled as (Settings.)

3.Within the settings menu, there should be an option related to controllers or input methods.

4.Look for an option to disable touch screen controls or to prioritize physical controllers. This option may vary depending on the version of the Xbox app you're using.

5.Once you've disabled touch screen controls or adjusted the controller settings to your preference, make sure to save your changes.

6.Close the Xbox app completely and then reopen it to ensure that the changes take effect.

Feel free to get in touch if there's anything else we can assist you with.
Have a wonderful day,
Adam.

Yes, but I have a disability and I use a hat pointer which is a stylus attached to a rod, which is attached to my hat to play games. I know that “20%” of gamers on cloud gaming only use touch screen controls. These controls are what I count on to play old and new games. I hope that you guys don't make touch screen controls only for cloud gaming.

Hello, first it's a pleasure to be able to help you today.
My name is Georges C. welcome to the community.

Hello , is trying to play by which browser, by definition it needs a connected control to play.

On the Ipad you are trying to play does there appear any option to play with the on-screen controls?

No. I don’t see any option to do so. But it should work without this because before when I got the touch to work, there was no on screen controls showing.

I disabled the Xbox controller part on the first option and it worked. Thank you!