Can I claim my purchase alternatively

elijah castrejon · May 26, 2023

I redeemed a code that was exclusive for xbox and I did not realize until it was too late due to this being my first time buying something from this store. I tried to refund it so I can figure out how to redeem it without an xbox but I saw no possible way. If there is a alterantive way for me to receive the thing I redeemed (400 Robux) without an xbox that would be extremely helpful because I spent the 4.99 already and could not get a refund. Again it would mean a lot if there was an alternative way, thanks!,

:)

DeniqL

And the currency can not be transfered either

DeniqL

Hi,Elijah ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Unfortunately once a code is redeemed there is no way to have it refunded

Smwutches

You would need to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

XBLRewards8

Hello LittlesickworM,

Please reach out on our twitter @XboxLiveRewards for an alternative method of claiming this prize.

Smwutches

The subscription will be tied to the account that purchases it, not the console. You won't be able to claim it on the new console since it wasn't purchased with that offer so you would have to claim it on the bundled console, but you can use it on any device.

Can I claim my purchase alternatively